ARMER Application Support Specialist - ITS3

Job Details

Working Title: ARMER Application Support Specialist
Job Class: Information Technology Specialist 3
Agency: Minnesota IT Services

• Job ID: 89380
• Location: Roseville
• Telework Eligible: Yes #LI-Hybrid
• Full/Part Time: Full-Time
• Regular/Temporary: Unlimited
• Who May Apply: Open to all qualified job seekers
• Date Posted: 01/07/2026
• Closing Date: 01/13/2026
• Hiring Agency/Seniority Unit: Minnesota IT Services
• Division/Unit: Department of Transportation (DOT)
• Work Shift/Work Hours: Day Shift
• Days of Work: Monday - Friday
• Travel Required: Yes - up to 5%
• Salary Range: $33.38 - $54.87 / hourly; $69,697 - $114,568 / annually
• Job Class Option: Application
• Classified Status: Classified
• Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
• FLSA Status: Nonexempt
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Join the 2,800 professionals of Minnesota IT Services (MNIT) who connect Minnesotans to services that will improve their lives in government IT. This position serves our partners at the Minnesota Department of Transportation (MnDOT). MNIT MnDOT supports an agency with technology integrated into all areas of business. From business intelligence and solutions for critical transportation infrastructure to planning and operating a safe, efficient, and reliable multimodal transportation system, the team connects people and markets across Minnesota.

Job Summary

As an Application Support Specialist with Minnesota IT Services (MNIT) and the Department of Transportation (MnDOT), you will provide support for the Allied Radio Matrix for Emergency Response System (ARMER) services at MnDOT. You will be responsible for implementation, administration, and troubleshooting of applications and systems utilized by the ARMER infrastructure and will work in cooperation with MnDOT ARMER staff and other agencies that utilize the ARMER system, to maintain highly available services for the State of Minnesota. Get ready to dive into a role where every day brings new challenges and opportunities!

This position requires an employee to be onsite at 1500 W Co Rd B2, Roseville, Minnesota at least 50% of the time, with some opportunity to perform work from a telework location. Telework for Minnesota IT Services is available on a limited basis. Employees will be required to meet current telework eligibility requirements.

Qualifications

Minimum Qualifications

• Active Directory and Windows Server (2016 or newer)
• COTS application installation in a windows network environment, and Network applications administration.
• Network Switches, routers, and firewalls.
• Network IP addressing and DNS, and Network connectivity and troubleshooting.
• Network Firewall administration and configuration.
• Demonstrated ability to communicate clearly and effectively in a manner that facilitates mutual understanding.
• Customer-focused approach grounded in active listening, empathy, and solution-oriented problem-solving to deliver positive user experiences.

Education in Information Technology (IT) or an IT related field may substitute for experience as follows: a master’s degree for eighteen (18) months of experience; a bachelor’s degree for one (1) year; and an associate’s degree for six (6) months.

**This position requires a driver's license for occasional travel between agency-based offices.

Preferred Qualifications

• Experience implementing integrated ARMER Applications/Databases/Servers/Configurations/Field Network components.
• Experience troubleshooting of integrated ARMER Applications/Databases/Servers/Configurations/Field Network components.
• Complex network design using VLANs and VRFs.
• Knowledge of MNIT’s services, standards, and processes.
• Experience supporting applications hosted on LINUX/UNIX operating systems.
• Experience working with PostgreSQL or MySQL.
• Experience working with a network that has field devices.

Additional Requirements

• SEMA4 Records Check (applies to current and past state employees only)
• Criminal History Check
• Reference Check
• Social Security and Address Verification
• Education Verification
• Driver's License Record Check
• Other legally required checks

Minnesota IT Services will not sponsor applicants for work visas, including F-1 STEM OPT extensions. All applicants must be legally authorized to work in the United States.

Application Details

How to Apply

Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.

Contact

If you have questions about this position, contact Mandie Stevenson at mandie.stevenson@state.mn.us.

• Meet all Minimum Qualifications identified in this posting.
• Meet all of the RSV criteria.
• Submit a copy of your DD-214 form by the closing date to: mandie.stevenson@state.mn.us.

• Meet service requirements and have a verified service-connected disability rating of at least 30%.
• Provide qualifying documentation verifying the disability.
• Meet all Minimum Qualifications identified in this posting.
• You must submit all documentation by the closing date to: mandie.stevenson@state.mn.us.

• Bidders: This vacancy is open for bids and all qualified applicants simultaneously. This vacancy will be filled in accordance with applicable union contract provisions. Current employees of Minnesota IT Services who are currently in an Information Technology Specialist 3/ Application position and who are eligible to bid and apply within the seven (7) day bidding period will be considered prior to filling the position via other means.
• Current State Employees: Please note that employment provisions (including but not limited to seniority and leave accrual) vary among the three branches of Minnesota State government. When considering a job with another branch of state government, you are highly encouraged to explore these differences. For assistance, please direct questions to your current or anticipated Human Resources office.

About Minnesota IT Services

Working together to improve the state we love.

What do Minnesota's State employees have in common?

• A sense of purpose in their work
• Connection with their coworkers and communities
• Opportunities for personal and professional growth

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include:

• Paid vacation and sick leave
• 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans
  • Fertility care, including IVF
  • Diabetes care
  • Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care
• Resources that provide support and promote physical, emotional, social, and financial well-being

Support to help you reach your career goals:

• Training, classes, and professional development
• Tuition reimbursement
• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

Employee Assistance Program (EAP) for work/life support:

• A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

EQUAL OPPORTUNITY EMPLOYERS

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

APPLICANTS WITH DISABILITIES

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.