What are the responsibilities and job description for the SUPPORT SERVICES MANAGER position at State of Maryland - DBM OPSB Division of Employee Benefits?
Introduction
The Employee Benefits Division of the Department of Budget and Management, a State agency, has a position available for a Program Manager III within the Support Services Unit. Program Manager III is a managerial level of work in the Management Service of the State Personnel Management System. Employees in this classification are responsible for directing programs unique to the agency’s mission and operations. This is a Management Service position, and serves at the pleasure of the Appointing Authority.
GRADE
21
LOCATION OF POSITION
Division of Employee Benefits 301 W. Preston Street� Baltimore, MD 21201
POSITION DUTIES
The Program Manager III has supervisory or managerial responsibility for the work of other employees in the Support Services Unit of the Employee Benefits Division. The person in this position will be responsible for assigned projects within EBD and the management of all resources to accomplish any associated tasks.� Direct and coordinate all activities within the Support Services Unit to align with overall goals of the Employee Benefits Division.� Oversee and manages the personnel resources within the Support Unit.� Determines organizational structure and staffing needs of the Unit.� Plans, coordinates, supervises, and evaluates the work of all subordinates.� Develops and monitors short and long-range plans for operations and resources.� Oversees development and training of all assigned staff.� Represents the Unit in dealings with other EBD managers.� Creates, monitors, updates, and reports on all projects assigned to the Unit within appropriate timelines using Project Management software tools.� Ability to work with non-reporting functional areas to achieve overall goals of the Unit as well as EBD.
MINIMUM QUALIFICATIONS
Education:� A Bachelor’s Degree from an accredited college or university in Business or Technology related programs. Experience: Four years of professional experience in a management capacity or in a Project Management position.� Note: Candidates may substitute professional experience in management, IT, or Project Management on a year-for-year basis, for up to four years of the required education.
DESIRED OR PREFERRED QUALIFICATIONS
Ability to work in a fast-paced environment while interacting with various non-reporting functional work areas. Experience with report data mining using various software tools.� Current certification as a CAPM or PMP. Strong Google Suite and Microsoft Office skills with emphasis on Excel, Access, and Project.� Experience with HRIS Systems, specifically Workday, is strongly desired. A working knowledge of employee benefits.� Working knowledge within an Employee Health Benefits situation is preferred.
SELECTION PROCESS
Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date.�We will not consider information submitted after this date.�Successful candidates will be placed on the�eligible (employment) list for at least one year.
EXAMINATION PROCESS
The evaluation may consist of a rating of your education, training, and experience related to the requirements of the position.�It is important that you provide complete and accurate information on your application.�Please report all experience and education that is related to this position.
BENEFITS
STATE OF MARYLAND BENEFITS
FURTHER INSTRUCTIONS
Online applications are highly recommended. However, if you are unable to apply online,�the paper application and supplemental questionnaire may be submitted to:�Department of Budget and Management, Recruitment and�Examination Division, 301 W. Preston St., Baltimore, MD 21201.�Paper application materials must be received in our office�by the�closing date for the recruitment. No postmarks will be accepted. For questions regarding this recruitment, please contact the�DBM Recruitment and�Examination Division at Application.Help@maryland.gov�or 410-767-4850,�MD TTY Relay Service 1-800-735-2258. We thank our Veterans for their service to our country. People with disabilities and bilingual candidates are encouraged to apply. As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.
Salary : $91,761