What are the responsibilities and job description for the OFFICE SERVICES CLERK position at State of Maryland - DAT Charter Unit?
Introduction
The Business Services Charter Filing & Processing Unit is custodian of documents relating to the organization and ownership of many types of business entities that are required to file documents with the State. These documents include charters for Maryland corporations and qualifications and registrations for foreign corporations. The unit is also the custodian of security interest (UCC) filings.
GRADE
ASTD8
LOCATION OF POSITION
State Department of Assessments and Taxation Business Services Unit - Charter Filing & Processing 700 E. Pratt Street, 2nd Floor Baltimore, Maryland 21202
Main Purpose of Job
The incumbent is responsible for handling service of process for the Department pursuant to Maryland Rules, Sections 2-124 and 3-124, and the Maryland Courts and Judicial Proceedings Code Annotated, Section 6-307. Additionally, the incumbent compiles documents in response to subpoenas for Department records and serves as the first-level resource for all inquiries regarding service of process.
POSITION DUTIES
Creates accounts and processes data from subpoena and work orders checks for each subpoena, garnishments, foreclosures and summons served on the Department, within 5 business days. Rejects summons and return to sender when not in order on a daily basis. Enter data from subpoena summons in the MBES database and mail out notices to the plaintiff and defendant within 14 business days. Create affidavits upon request by customer. Responds to attorneys, paralegals and customers by phone & email regarding the status of their filing. Updates information in the MBES database and file incoming documents with a copy of the summons. Tallies checks, and credit card receipts on a daily basis. Generates a TSO report. Performs various other duties as assigned; which may include but are not limited to supporting other terms when appropriate participates in training provided by management for any job duty deficiencies, regularly checks and responds to emails and follows SDAT's Customer Service Policy.
MINIMUM QUALIFICATIONS
Education: Graduation from an accredited high school or possession of a high school equivalency certificate. Experience: One year of experience performing clerical duties. Notes: 1. Candidates may substitute 30 credit hours of education at an accredited college or university for one year of the required experience. 2. Six months clerical training with three courses in subjects such as keyboarding, clerical math, word processing, spreadsheets, database, graphics presentation, proofreading, or office etiquette may be substituted for six months of the required experience. 3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administrative classifications or in Administrative, Clerical, or Office Services specialty codes in the Clerical Support field of work on a year-for-year basis for the required experience.
DESIRED OR PREFERRED QUALIFICATIONS
The ideal candidate will possess one or more of the following: Experience providing excellent customer service both face-to-face and over the telephone. Experience drafting, reviewing, and sending professional email correspondence. Experience organizing and filing documents systematically using a numerical system. Experience reviewing court documents and adhering to court deadlines. Demonstrated ability to process a high volume of work efficiently and accurately.
LICENSES, REGISTRATIONS AND CERTIFICATIONS
NOT APPLICABLE.
SELECTION PROCESS
Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date.�We will not consider information submitted after this date.�Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the�eligible (employment) list for at least one year.
EXAMINATION PROCESS
The assessment may consist of a rating of your education, training, and experience related to the requirements of the position.�It is important that you provide complete and accurate information on your application.�Please report all experience and education that is related to this position.
BENEFITS
STATE OF MARYLAND BENEFITS Generous Paid Time Off: Enjoy 10 to 25 days of annual (vacation) leave per year (depending on seniority), 15 days of sick leave, 6 personal days, and 11 paid state holidays. Family-Friendly Policies: Eligible employees receive paid family and medica leave to care for a child within six months of birth or adoption. Comprehensive Health Coverage: Access to affordable medical, prescription, dental, and vision plans for you and your dependents. Retirement & Pension: Secure your future with the State's defined benefit pension plan (vested after 10 years) and optional supplemental retirement savings plans. Financial Wellness: Pre-tax Flexible Spending Accounts (FSA) for healthcare and dependent daycare costs. Work-Life Balance: Many positions offer flexible work schedules and teleworking opportunities. Student Loan Assistance: State employees may be eligible for the Federal Public Service Loan Forgiveness (PSLF) program and the Maryland Student Loan Debt Relief Tax Credit.
FURTHER INSTRUCTIONS
Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be submitted to: � State Department of Assessments and Taxation Office of Human Resources, 700 E. Pratt, 2nd Floor, Suite 2700 Baltimore, Maryland 21202 � Paper application materials must be received by 5pm in our office on the closing date for the recruitment. No postmarks will be accepted. Resumes will NOT be accepted in lieu of completing the application. For questions regarding this recruitment, please contact the Department of Assessments and Taxation at 410-767-1137, MD TTY Relay Service 1-800-735-2258. If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850 or Application.Help@maryland.gov. As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.
Salary : $40,975