What are the responsibilities and job description for the Mailroom Clerk (Office Services Clerk) position at Maryland Department of Transportation?
Description
Mailroom Clerk (Office Services Clerk) - Grade 08
OPEN RECRUITMENT
This is an interview and hire position
All candidates will be invited to interview based on the date the application is received. Applications may be on file for 12 months from the date received. Duplicate applications will not be considered.
Responsibilities Include
MDOT offers a generous and competitive benefits package. You can learn about our amazing benefits here: MDOT Benefits Guide
Qualifications
Minimum Qualifications:
Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
Experience: Two (2) years of experience performing clerical duties.*One (1) year of this experience must involve working in a mailroom environment.
The employee may be assigned duties which require the operation of a motor vehicle. The employee assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.
Additional Information
Apply To
Submit a DTS-1 application online at: http://agency.governmentjobs.com/mdotmd. The application must be complete at the time of submission and must clearly describe the required work experience. Dates (month and year) must be stated. Vague descriptions of experience will not be considered. Please include all relevant experience on your application. This includes, but is not limited to, full or part time, volunteer, military, acting capacity, or any other experience that is relevant to the position you are applying for. If you have held more than one position at the same employer, please list each position that you held and the length of time that you held each position. Description of duties that state, "see resume" will negatively impact consideration for this position. Applicants will not be contacted for additional information. Only applicants considered for this position will be contacted. Applications submitted online must be received by 11:59 PM if a closing date is noted. If you have general questions regarding employment opportunities with the Motor Vehicle Administration, please call 410-787-7719.
Applicants who have education obtained outside of the U.S. will be required to provide proof of the equivalent U.S. education as determined by a foreign credential evaluation service, such as the National Association of Credential Evaluation Services (http://www.naces.org) or World Education Services: International Credential Evaluation (https://www.wes.org/).
The MVA is not sponsoring new employees in application of the H-1B Visa or providing an extension of an existing H-1B Visa at this time due to budgetary constraints. All applicants must be legally authorized to work in the United States under the Immigration Reform and Control Act of 1986. Federal regulations prohibit H1B Visa candidates from paying sponsorship fees, all sponsorship fees must be assumed by the potential employer.
The MVA is an equal opportunity employer. The MVA does not discriminate based on age, ancestry, color, creed, gender identity or expression, genetic information, marital status, mental or physical disability, national origin, race, religious affiliation, belief or opinion, sex, or sexual orientation.
The incumbent in this position may be a member of a covered bargaining unit.
The State of Maryland is dedicated to a drug-free workplace, and as a result, employees are subject to the State's Substance Abuse Policy to include possible drug testing. Reasonable accommodations will be provided upon request.
The selected candidate may be subject to background and reference checks. A conviction is not an automatic disqualification to employment. Erroneous, misleading, or fraudulent information on an application is sufficient grounds for rejection from the hiring process, withdrawal of an offer for employment or immediate discharge.
Relay Service: 1-800-201-7165 TTY: 1-800-492-4575 An EEO/AA Employer
Date Issued: 07/16/2026
Benefits
Come join the Maryland Department of Transportation Team! We offer more than just a paycheck!!!! We offer healthcare, dental, long term disability, flexible work schedules, and so much more. Read all about our fabulous benefits in detail by visiting:
https://www.mdot.maryland.gov/tso/pages/index.aspx?pageid=152
Don't miss out on a great opportunity for a challenging career along with fabulous benefits!
The purpose of the supplemental questions listed below is to further evaluate your experience and education to determine your eligibility for this job classification. Answer each question accurately and thoroughly. The experience you indicate in your responses to the supplemental questions must also be described, in detail, in the Work History section of this application. If you cite experience in your response that is not included in the Work History section of this application, your application may be considered incomplete, and you may not receive further consideration for this position.
Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for this position. Applicants selected for an interview may provide a resume at that time.
Did you graduate from an accredited high school or possession of a high school equivalency certificate?
Do you have two (2) years of experience performing clerical duties?
Provide specific example(s) of the experience you cited in the previous question. Include the employer(s) and date(s) you performed these duties. Be certain that this experience is also described, in detail, in the Work History/Experience section of this application. If you chose "Not applicable. No experience as described above" in the previous question, respond by entering N/A to this question.
06
Do you have one (1) year of experience working in a mailroom environment?
Provide specific example(s) of the experience you cited in the previous question. Include the employer(s) and date(s) you performed these duties. Be certain that this experience is also described, in detail, in the Work History/Experience section of this application. If you chose "Not applicable. No experience as described above" in the previous question, respond by entering N/A to this question.
08
Do you currently possess a valid Driver License in the State of Maryland (You do not have to have a Maryland license)?
If you have indicated "Yes" to the question mentioned above. Please provide the following Driver License number, Expiration Date, Class, State license was issued. If you indicated "No" please type N/A in the box below.
10
The position you are applying for may require proof of education and/or licenses beyond high school in order to qualify. You must submit this proof as instructed on the job posting. If you do not submit a copy of your degree, transcript(s) or license(s) before submitting your application will not be considered further.
I understand I am responsible for maintaining the accuracy of my contact information, including my street address, my e-mail address, and my contact telephone numbers. Failure to maintain accurate contact information may result in my not receiving information regarding this job announcement and/or may result in my not being further considered for this employment opportunity. To update this information, visit www.governmentjobs.com/careers/mdotmd, click on the "Sign In" link, and follow the prompts.
Mailroom Clerk (Office Services Clerk) - Grade 08
OPEN RECRUITMENT
This is an interview and hire position
All candidates will be invited to interview based on the date the application is received. Applications may be on file for 12 months from the date received. Duplicate applications will not be considered.
Responsibilities Include
- Receiving, sorting, and delivering mail to offices on site.
- Preparing packages and postage for shipping by FedEx, UPS, and DHL services.
- Assisting internal and external customers in locating their express and/or certified mail.
- Informing internal customers of proper procedures for the preparation of outgoing mail.
- Operating mailroom equipment.
- Arranging maintenance and repair of mailroom equipment.
- Excellent customer service skills
- Clerical experience
- Ability to lift weight up to 50 pounds
MDOT offers a generous and competitive benefits package. You can learn about our amazing benefits here: MDOT Benefits Guide
Qualifications
Minimum Qualifications:
Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
Experience: Two (2) years of experience performing clerical duties.*One (1) year of this experience must involve working in a mailroom environment.
- Selective Qualification recruitments are utilized when the position requires specific or additional bona fide occupational qualifications (knowledge, skill, or ability). No substitution is allowed for the Selective Qualification.
- Additional experience performing clerical duties may be substituted on a year-for-year basis for the required education.
- Applicants may substitute education from an accredited college or university at the rate of thirty semester credit hours for one year of experience on a year-for-year basis for the required experience.
- Six months clerical training with three courses in subjects such as keyboarding, clerical, math, word processing, spreadsheets, database, graphics presentation, proofreading, or office etiquette may be substituted for six months of the required experience.
The employee may be assigned duties which require the operation of a motor vehicle. The employee assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.
Additional Information
Apply To
Submit a DTS-1 application online at: http://agency.governmentjobs.com/mdotmd. The application must be complete at the time of submission and must clearly describe the required work experience. Dates (month and year) must be stated. Vague descriptions of experience will not be considered. Please include all relevant experience on your application. This includes, but is not limited to, full or part time, volunteer, military, acting capacity, or any other experience that is relevant to the position you are applying for. If you have held more than one position at the same employer, please list each position that you held and the length of time that you held each position. Description of duties that state, "see resume" will negatively impact consideration for this position. Applicants will not be contacted for additional information. Only applicants considered for this position will be contacted. Applications submitted online must be received by 11:59 PM if a closing date is noted. If you have general questions regarding employment opportunities with the Motor Vehicle Administration, please call 410-787-7719.
Applicants who have education obtained outside of the U.S. will be required to provide proof of the equivalent U.S. education as determined by a foreign credential evaluation service, such as the National Association of Credential Evaluation Services (http://www.naces.org) or World Education Services: International Credential Evaluation (https://www.wes.org/).
The MVA is not sponsoring new employees in application of the H-1B Visa or providing an extension of an existing H-1B Visa at this time due to budgetary constraints. All applicants must be legally authorized to work in the United States under the Immigration Reform and Control Act of 1986. Federal regulations prohibit H1B Visa candidates from paying sponsorship fees, all sponsorship fees must be assumed by the potential employer.
The MVA is an equal opportunity employer. The MVA does not discriminate based on age, ancestry, color, creed, gender identity or expression, genetic information, marital status, mental or physical disability, national origin, race, religious affiliation, belief or opinion, sex, or sexual orientation.
The incumbent in this position may be a member of a covered bargaining unit.
The State of Maryland is dedicated to a drug-free workplace, and as a result, employees are subject to the State's Substance Abuse Policy to include possible drug testing. Reasonable accommodations will be provided upon request.
The selected candidate may be subject to background and reference checks. A conviction is not an automatic disqualification to employment. Erroneous, misleading, or fraudulent information on an application is sufficient grounds for rejection from the hiring process, withdrawal of an offer for employment or immediate discharge.
Relay Service: 1-800-201-7165 TTY: 1-800-492-4575 An EEO/AA Employer
Date Issued: 07/16/2026
Benefits
Come join the Maryland Department of Transportation Team! We offer more than just a paycheck!!!! We offer healthcare, dental, long term disability, flexible work schedules, and so much more. Read all about our fabulous benefits in detail by visiting:
https://www.mdot.maryland.gov/tso/pages/index.aspx?pageid=152
Don't miss out on a great opportunity for a challenging career along with fabulous benefits!
- Benefits are offered to all full-time, part-time permanent and contractual (partially subsidized) employees. Temporary employees do not receive benefits.
The purpose of the supplemental questions listed below is to further evaluate your experience and education to determine your eligibility for this job classification. Answer each question accurately and thoroughly. The experience you indicate in your responses to the supplemental questions must also be described, in detail, in the Work History section of this application. If you cite experience in your response that is not included in the Work History section of this application, your application may be considered incomplete, and you may not receive further consideration for this position.
- I have read and acknowledge the above statement.
Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for this position. Applicants selected for an interview may provide a resume at that time.
- I have read and acknowledge the above statement.
Did you graduate from an accredited high school or possession of a high school equivalency certificate?
- Yes
- No
Do you have two (2) years of experience performing clerical duties?
- Yes
- No
Provide specific example(s) of the experience you cited in the previous question. Include the employer(s) and date(s) you performed these duties. Be certain that this experience is also described, in detail, in the Work History/Experience section of this application. If you chose "Not applicable. No experience as described above" in the previous question, respond by entering N/A to this question.
06
Do you have one (1) year of experience working in a mailroom environment?
- Yes
- No
Provide specific example(s) of the experience you cited in the previous question. Include the employer(s) and date(s) you performed these duties. Be certain that this experience is also described, in detail, in the Work History/Experience section of this application. If you chose "Not applicable. No experience as described above" in the previous question, respond by entering N/A to this question.
08
Do you currently possess a valid Driver License in the State of Maryland (You do not have to have a Maryland license)?
- Yes
- No
If you have indicated "Yes" to the question mentioned above. Please provide the following Driver License number, Expiration Date, Class, State license was issued. If you indicated "No" please type N/A in the box below.
10
The position you are applying for may require proof of education and/or licenses beyond high school in order to qualify. You must submit this proof as instructed on the job posting. If you do not submit a copy of your degree, transcript(s) or license(s) before submitting your application will not be considered further.
- I have read and acknowledge the above instructions.
I understand I am responsible for maintaining the accuracy of my contact information, including my street address, my e-mail address, and my contact telephone numbers. Failure to maintain accurate contact information may result in my not receiving information regarding this job announcement and/or may result in my not being further considered for this employment opportunity. To update this information, visit www.governmentjobs.com/careers/mdotmd, click on the "Sign In" link, and follow the prompts.
- I have read and acknowledge the above instructions.
- Required Question