What are the responsibilities and job description for the PROGRAM CONSULTANT SOCIAL SERVICES position at State of Louisiana?
About This Job
Office of Juvenile Justice
Bridge City Center for Youth
3225 River Rd., Bridge City, LA 70094
https://ojj.la.gov/location/bridge-city-center-for-youth-jefferson-parish
We are seeking a compassionate, highly skilled Program Consultant – Social Services to strengthen family engagement, support youth success, and enhance communication across secure-care and community-based programs. In this vital role, you will ensure that families have a clear voice in their child’s treatment journey, help resolve concerns before they escalate, and support reintegration efforts through strong partnerships with parents, staff, and community organizations.
As a key resource for families, you will guide parents through orientation, assist with visitation processes, coordinate volunteer and faith-based services, and collaborate with advocacy groups to expand support networks. You will also help monitor program quality, gather essential data, and support special initiatives that improve outcomes for youth and families.
We’re looking for a service-oriented professional with excellent communication skills, strong problem-solving abilities, and a passion for helping families navigate the juvenile justice system with clarity, dignity, and confidence.
Minimum Qualifications
Six years of experience in administrative services, public health, social services, or health services; OR
Six years of full-time experience in any field plus three years of experience in administrative services, public health, social services, or health services; OR
A bachelor’s degree plus three years of experience in administrative services, public health, social services, or health services; OR
An advanced degree in a social science field, public health, counseling, social work, rehabilitation services, business, public, or health administration, or Juris Doctorate plus two years of experience in administrative services, public health, social services, or health services.
Experience Substitution:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be found here.
Job Duties:
Job Duties and Other Information
As a Program Consultant – Social Services, You Will Provide Expert Guidance And Oversight To Support The Development, Implementation, And Evaluation Of Programs That Serve Vulnerable Populations. In This Role, You Will:
Work Location: This vacancy is located at Bridge City Center for Youth in Bridge City, Louisiana.
Appointment Type: Full time, Probational
The Office of Juvenile Justice is a State as a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities. For more information on employment-related resources available for those with disabilities, refer to the Louisiana Employment Resource Guide.
The incumbent of this position must not have been convicted or pled nolo contendere to a crime listed in R.S. 15:587.1 (c)
How To Apply:
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
If you are contacted for an interview, please let us know at that time if you will need special accommodations.
NOTE: Prior to an appointment, the selected applicant must take and pass a drug screening test, possess a valid Louisiana Driver's License, and clear a background check.
For Further Information About This Vacancy, Contact:
Garilyn London
OJJ/ Human Resources
Garilyn.London@la.gov
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a State Employee, You Will Earn Competitive Pay, Choose From a Variety Of Benefits, And Have Access To a Great Professional Development Program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave – Up to six weeks paid parental leave
More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave – State employees receive the following paid holidays each year:
Retirement – State Of Louisiana Employees Are Eligible To Participate In Various Retirement Systems (based On The Type Of Appointment And Agency For Which An Employee Works). These Retirement Systems Provide Retirement Allowances And Other Benefits For State Officers And Employees And Their Beneficiaries. State Retirement Systems May Include (but Are Not Limited To):
Do you possess a high school diploma or GED?
Are you a current classified employee of the Office of Juvenile Justice serving with permanent status?
Are you currently under indictment for a felony charge or have you ever been on probation or sentenced to jail/prison as a result of a felony conviction or guilty plea to a felony charge?
If 'YES', give the law enforcement authority (city police, sheriff, FBI, etc.), the offense, place and disposition of case. If 'NO', enter N/A.
05
Have you been convicted of engaging or attempting to engage in sexual activity in the community facilitated by force, overt, or implied threats of force, or coercion, or where the victim did not consent or was unable to consent or refuse?
If so, when? If "NO", enter N/A.
07
Have you ever been civilly or administratively adjudicated to have engaged in any sexual activity in the community or confinement setting?
If so, when? If "NO", enter N/A.
09
Have you ever engaged in sexual abuse in a prison, jail, lockup, community confinement facility or juvenile facility or any other facility type (as defined in 42 U.S.C 1997)?
If so, when? If "NO", enter N/A.
11
If you have previous employment in a community confinement center, jail, lockup or prison, the Prison Rape Elimination Act (PREA) requires Office of Juvenile Justice Human Resources to contact those employers prior to hiring any applicant for information on substantiated allegations of sexual abuse or any resignation during a pending investigation of an allegation of sexual abuse. Do you authorize the Office of Juvenile Justice, to contact any of your prior employers, whether listed on your employment application or not, to ascertain information required by the Prison Rape Elimination Act, Part 115 of Title 28 of the Code of Federal Regulations? I understand that prior to any offer of employment by the Office of Juvenile Justice that such information must be obtained. IMPORTANT: I also understand that if I do not authorize such contact, I will not be eligible for employment with the Office of Juvenile Justice. Should I be appointed from this announcement, I also understand that this authorization will remain valid for the duration of my employment with the Office of Juvenile Justice. Questions should be directed to Human Resources as noted in the Supplemental Information section of this job posting.
Have you ever been convicted or pled nolo contendere to a crime listed in R.S. 15:587.1 (c)?
Office of Juvenile Justice
Bridge City Center for Youth
3225 River Rd., Bridge City, LA 70094
https://ojj.la.gov/location/bridge-city-center-for-youth-jefferson-parish
We are seeking a compassionate, highly skilled Program Consultant – Social Services to strengthen family engagement, support youth success, and enhance communication across secure-care and community-based programs. In this vital role, you will ensure that families have a clear voice in their child’s treatment journey, help resolve concerns before they escalate, and support reintegration efforts through strong partnerships with parents, staff, and community organizations.
As a key resource for families, you will guide parents through orientation, assist with visitation processes, coordinate volunteer and faith-based services, and collaborate with advocacy groups to expand support networks. You will also help monitor program quality, gather essential data, and support special initiatives that improve outcomes for youth and families.
We’re looking for a service-oriented professional with excellent communication skills, strong problem-solving abilities, and a passion for helping families navigate the juvenile justice system with clarity, dignity, and confidence.
Minimum Qualifications
Six years of experience in administrative services, public health, social services, or health services; OR
Six years of full-time experience in any field plus three years of experience in administrative services, public health, social services, or health services; OR
A bachelor’s degree plus three years of experience in administrative services, public health, social services, or health services; OR
An advanced degree in a social science field, public health, counseling, social work, rehabilitation services, business, public, or health administration, or Juris Doctorate plus two years of experience in administrative services, public health, social services, or health services.
Experience Substitution:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be found here.
Job Duties:
Job Duties and Other Information
As a Program Consultant – Social Services, You Will Provide Expert Guidance And Oversight To Support The Development, Implementation, And Evaluation Of Programs That Serve Vulnerable Populations. In This Role, You Will:
- Support family orientation and engagement by distributing materials, contacting parents/guardians, assisting with visitation paperwork, and coordinating alternative visitation options.
- Monitor the secure-care Volunteer Services Program, ensuring background checks, screenings, and required trainings are completed before volunteers begin service.
- Receive and process family inquiries, redirect concerns to appropriate staff, and elevate unresolved issues to facility and regional leadership.
- Maintain visitation logs, support quarterly parent meetings and family council meetings, and provide required engagement data to Central Office.
- Coordinate with family-focused organizations, advocacy groups, and community agencies to support reintegration and expand service options for youth and families.
- Assist with furlough-related processes and participate in ongoing training to support reintegration procedures.
- Support regional volunteer and faith-based programs through recruitment, screening, training assistance, and data reporting.
- Assist the Volunteer Service Coordinator and Staff Development with volunteer training and program facilitation.
Work Location: This vacancy is located at Bridge City Center for Youth in Bridge City, Louisiana.
Appointment Type: Full time, Probational
The Office of Juvenile Justice is a State as a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities. For more information on employment-related resources available for those with disabilities, refer to the Louisiana Employment Resource Guide.
The incumbent of this position must not have been convicted or pled nolo contendere to a crime listed in R.S. 15:587.1 (c)
How To Apply:
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
- Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.
If you are contacted for an interview, please let us know at that time if you will need special accommodations.
NOTE: Prior to an appointment, the selected applicant must take and pass a drug screening test, possess a valid Louisiana Driver's License, and clear a background check.
For Further Information About This Vacancy, Contact:
Garilyn London
OJJ/ Human Resources
Garilyn.London@la.gov
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a State Employee, You Will Earn Competitive Pay, Choose From a Variety Of Benefits, And Have Access To a Great Professional Development Program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave – Up to six weeks paid parental leave
More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave – State employees receive the following paid holidays each year:
- New Year's Day
- Martin Luther King, Jr. Day,
- Mardi Gras,
- Good Friday,
- Memorial Day,
- Independence Day,
- Labor Day,
- Veteran's Day,
- Thanksgiving Day and Christmas Day.
- Additional holidays may be proclaimed by the Governor
Retirement – State Of Louisiana Employees Are Eligible To Participate In Various Retirement Systems (based On The Type Of Appointment And Agency For Which An Employee Works). These Retirement Systems Provide Retirement Allowances And Other Benefits For State Officers And Employees And Their Beneficiaries. State Retirement Systems May Include (but Are Not Limited To):
- Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
- Teacher's Retirement System of Louisiana (www.trsl.org),
- Louisiana School Employees Retirement System (www.lsers.net), among others
Do you possess a high school diploma or GED?
- Yes
- No
Are you a current classified employee of the Office of Juvenile Justice serving with permanent status?
- Yes
- No
Are you currently under indictment for a felony charge or have you ever been on probation or sentenced to jail/prison as a result of a felony conviction or guilty plea to a felony charge?
- Yes
- No
If 'YES', give the law enforcement authority (city police, sheriff, FBI, etc.), the offense, place and disposition of case. If 'NO', enter N/A.
05
Have you been convicted of engaging or attempting to engage in sexual activity in the community facilitated by force, overt, or implied threats of force, or coercion, or where the victim did not consent or was unable to consent or refuse?
- Yes
- No
If so, when? If "NO", enter N/A.
07
Have you ever been civilly or administratively adjudicated to have engaged in any sexual activity in the community or confinement setting?
- Yes
- No
If so, when? If "NO", enter N/A.
09
Have you ever engaged in sexual abuse in a prison, jail, lockup, community confinement facility or juvenile facility or any other facility type (as defined in 42 U.S.C 1997)?
- Yes
- No
If so, when? If "NO", enter N/A.
11
If you have previous employment in a community confinement center, jail, lockup or prison, the Prison Rape Elimination Act (PREA) requires Office of Juvenile Justice Human Resources to contact those employers prior to hiring any applicant for information on substantiated allegations of sexual abuse or any resignation during a pending investigation of an allegation of sexual abuse. Do you authorize the Office of Juvenile Justice, to contact any of your prior employers, whether listed on your employment application or not, to ascertain information required by the Prison Rape Elimination Act, Part 115 of Title 28 of the Code of Federal Regulations? I understand that prior to any offer of employment by the Office of Juvenile Justice that such information must be obtained. IMPORTANT: I also understand that if I do not authorize such contact, I will not be eligible for employment with the Office of Juvenile Justice. Should I be appointed from this announcement, I also understand that this authorization will remain valid for the duration of my employment with the Office of Juvenile Justice. Questions should be directed to Human Resources as noted in the Supplemental Information section of this job posting.
- Yes, I understand. You may contact my employers, past or present.
- No. Do not contact my employers, past or present.
Have you ever been convicted or pled nolo contendere to a crime listed in R.S. 15:587.1 (c)?
- Yes
- No
- Required Question