Economic Stability Specialist (Field Specialist)

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.

Learn more about Louisiana Department of Health

Make a real difference in the lives of Louisiana families! In this dynamic role with Economic Stability, you’ll help deliver critical support through programs multiple programs, ensuring timely and accurate benefits for those who need them most. Beyond casework, you’ll mentor and guide staff, improve processes, and play a key role in strengthening service delivery across multiple programs. If you’re passionate about public service, leadership, and creating meaningful impact every day, this is your chance to step into a rewarding and purpose-driven career.

Please note: Applicants must clearly describe their experience with specific Economic Stability, Medicaid programs, etc. and/or identify the section or unit in which they performed economic stability social services work (e.g., SNAP/Economic Stability, Child Care Assistance Program, Strategies to Empower People, Family Independence Temp Assistance, Medicare/Medicaid, etc.) within their job duties. Failure to include this information may result in the application being deemed ineligible for further consideration.

Vacancies are available statewide across the following Regions. Each Region includes parishes. Applicants must select the region(s) they are available to work when applying.

Job Duties:

·   Determine initial and ongoing eligibility for Economic Stability programs by gathering, analyzing, and verifying client information in accordance with complex federal and state regulations 

·   Manage a reduced caseload, ensuring accurate documentation, timely case actions, and clear communication with applicants regarding program rules and benefits 

·   Identify customer needs and connect individuals to appropriate programs or community resources while providing respectful, culturally sensitive service 

·   Interpret and apply policies, laws, and procedures to ensure compliance and support fair, consistent eligibility determinations 

·   Serve as a lead analyst by training, mentoring, and providing technical guidance to lower-level staff, including reviewing cases for accuracy and timeliness 

·   Assist supervisors in evaluating workflows, redistributing caseloads, and improving operational efficiency to maintain consistent service delivery 

·   Support program quality through staff training, policy interpretation, monitoring case development, and assisting with audits, reports, and appeals documentation

Position-Specific Details:

Location: Medical Vendor Administration / Economic Stability / Statewide

Appointment Type: This position may be filled as a Probationary appointment, Promotional appointment, or Job appointment (temporary appointment that may last up to 48 months)

Position Number(s): Multiple positions

Compensation: The salary range listed for this position reflects the minimum and maximum allowable pay range and is not the anticipated starting salary. New hires will typically be appointed at the Special Entrance Rate (SER) listed below, based on qualifications and experience. Higher salaries may only be considered for applicants with prior State of Louisiana classified service, in accordance with Civil Service pay rules.

This position is eligible for the following Special Entrance Rates (SER), as well as a Premium Pay of up to $2.00/hr for hours worked based on longevity. 

Economic Stability Specialist - $22.76 hr / $1,820.80 bi-weekly

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. 

* Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education).  Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

For information on how to check your application status and understand status updates, please click HERE.

Contact Information:

Samantha Johnson

Samantha.Johnson2@la.gov

LA Department of Health (LDH)

Division of Human Resources

PO Box 4818

Baton Rouge, LA 70821

225-342-6477

This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218. 

LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities. 

Information on the Louisiana Works, Louisiana Rehabilitation Services is available here.

LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.

Salary : $3,720 - $6,703