Veteran Career Planner

Job Description

Only applicants who meet the Minimum Qualification Requirements and meet all selective requirements (listed below) will be placed on the eligible list.

Iowa Workforce Development (IWD) is seeking a Veteran Career Planner to join our team at the Iowa WORKS office in Davenport, Iowa.

Position Details

• Location: 1801 E Kimberly Rd., Davenport, IA
• Schedule: Full-time | Monday – Friday | 8:00 AM – 4:30 PM
• Work Flexibility: Hybrid telework and alternate schedules available after six months of employment
  
  

Position Description

We are hiring – and you can make a difference! We have an opportunity at Iowa Workforce Development to serve as a Veteran Career Planner. You can make a difference working with veterans seeking assistance with their employment and training goals. You will assist veterans by establishing rapport, completing assessments of their skills and background, and identifying career goals and objectives, just to name a few!

Provide And Document Individualized Career Services To Veterans And Other Eligible Populations As Part Of An Integrated Office Team. Services Include

• Comprehensive and specialized assessments of skill levels and service needs.
• Development of individualized employment plans outlining career goals, achievement objectives, and appropriate support services.
• Group and individual counseling.
• Career planning.
• Short-term pre-vocational training focused on communication, interviewing, punctuality, professional conduct, and other workplace readiness skills to prepare individuals for employment or training opportunities.
• Develop and maintain documented action plans and timely case notes for veterans receiving services.
• Deliver and coordinate employment and training services for veterans and other eligible individuals with qualifying employment barriers in accordance with Department of Labor guidance.
• Maintain an active caseload of approximately 40 eligible participants and conduct ongoing follow-up and job development activities to enhance employability.
• Support successful employment outcomes, including weekly contact with all service-managed veterans.
  
  

Conduct outreach activities and build relationships with organizations such as Veteran Service Organizations, CBOCs, Vet Centers, Department of Corrections, homeless shelters, ESGR, WIOA partners, and civic and service organizations within local communities to identify veterans who could benefit from individualized career services and promote available resources. Conduct workshops, including resume writing, mock interviews, and other employment readiness sessions, to assist customers in overcoming perceived or actual barriers to employment.

The successful candidate will support veterans with employment barriers by interviewing applicants, connecting them with job opportunities, and coordinating with veteran employment teams. The role also involves monitoring veteran service performance, preparing reports, tracking outcomes, and providing regular updates to leadership.

• Interview new veteran applicants with qualifying employment barriers for services.
• Coordinate with Business Engagement Teams and Local Veterans Employment Representatives.
• Match veterans and eligible individuals with job opportunities and labor exchange services.
• Support job placement efforts for veterans and eligible participants.
• Analyze priority services provided to veterans on a regular basis.
• Prepare and submit monthly activity reports to management.
• Monitor Veterans Performance Standards and track achievement of goals.
• Help guide and improve veteran service efforts and outcomes.
• Submit required reports, success stories, and follow-up documentation on time.
• Provide weekly updates and reports to leadership as requested.
  
  

Participate in all Office of Veteran Workforce Services meetings and ensure that success stories are shared with the team and local leadership. Include information on participation in marketing efforts, job fairs and other events to create content and success stories for newsletters and other Iowa WORKS for Veteran social media communication.

Advise local office staff in providing non-QEB veterans and people with timely and appropriate labor exchange services. Advise local staff to facilitate the delivery of appropriate services to veterans, periodically analyze priority services to veterans, and monitor job orders received from FCJL employers to ensure veteran preference.

About Iowa Workforce Development

IWD is a state agency committed to providing employment services for individual job seekers and to connecting employers to available workers through our Iowa WORKS partnership.

IWD continually strives to improve processes and align the organization to provide effective, demand-driven products and services. IWD staff in Des Moines consists of administrative services, disability determination services, information technology, labor market information, unemployment insurance services, vocational rehabilitation services, and workforce services. The agency also maintains a statewide delivery system for Iowa WORKS Offices where both employers and job seekers can receive workforce assistance.

Employer Highlights

Skills

IWD is focused on serving Iowans and providing outstanding customer service. Our strength is driven by the skills and talents of our people. IWD offers a rewarding team atmosphere, a flexible working environment, and a great total compensation package for our full-time employees, including:

• Iowa Public Employees’ Retirement System (IPERS)
• Retirement Investors Club (RIC)
• Hybrid telework opportunities for eligible classifications
• Health, Dental and Vision Insurance
• Vacation Leave
• Sick Leave
• Paid Holidays (9 days/year)
• Flexible Spending Accounts
• Life Insurance
• Long-Term Disability Insurance
  
  

If you’re looking for a career with a well-respected organization that values its employees and customers, you’ve come to the right place!

The State of Iowa participates in E-Verify; a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees’ rights to work without being required to join a labor organization. For more information, please visit www.e-verify.gov .

No applicant for employment with the Iowa Department of Workforce Development can have a current, ongoing overpayment balance with Iowa Workforce Development without a payment plan in place. Selected positions will be subject to a criminal background check.

Selectives

895 Veteran

A person who served in the active military, naval, or air service, and who was discharged or released therefrom under conditions other than dishonorable.

Minimum Qualification Requirements

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

• Graduation from an accredited four-year college or university with a degree in any field.
• Four years of full-time work experience in career services, teaching or training to improve skills, job coaching, providing human services to individuals in need, sales, customer service, call center operations, or human-resources-related services involving interviewing, reviewing job applications, conducting employment-related assessments, or job placement.
• A total of four years of education and/or full-time experience (as described in number two), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.
• Current, continuous experience in the state executive branch that includes twelve months of full-time work as a Workforce Associate.