Demo

Statewide Facility Waiver Eligibility Team Benefits Specialist

State of Iowa - Executive Branch
Council Bluffs, IA Full Time
POSTED ON 5/29/2026
AVAILABLE BEFORE 6/29/2026
Job Description

The Iowa Department of Health and Human Services (HHS), Division of Community Access, Bureau of Economic Assistance is seeking a Statewide Facility Waiver Eligibility Team Benefits Specialist (Job Classification: Income Maintenance Worker 2) to join our team!

Overview

HHS, Division of Community Access, Facility and Waiver Eligibility Team, is seeking an Eligibility Benefits Specialist to assist vulnerable individuals in applying for or renewing facility or waiver Medicaid benefits.

This is a full-time opportunity, Monday – Friday with a work schedule of 8:00 AM - 4:30 PM with overtime as needed. This position may become a hybrid position offering the opportunity to work from home and in the Council Bluffs HHS office. The starting salary for individuals new to employment with the State of Iowa is $22.92/hour for this position. New employees are eligible for a raise after completing their first 6 months.

Core Essential Functions

  • Analyze and interpret complex policies and procedures per state and federal regulations.
  • Collect and analyze information from customers and 3rd parties to calculate and determine eligibility.
  • Communicate effectively via phone, email and in person as needed.
  • Meet daily and monthly processing timeframes.
  • Prepare written documents and can clearly present, both in writing and orally.
  • Effectively manage an individual workload while working within a team.
  • Maintain high attendance.
  • Demonstrate excellent organizational and critical thinking skills.
  • Comply with all State of Iowa regulations and DHS Employee Handbook work rules.

The Ideal Candidate Will Have

  • Critical thinking.
  • Policy application experience
  • Strong communication and customer service.
  • Professional presence and strong work ethic.
  • Solid teamwork and consultation.

Benefits

Working for the State of Iowa comes with its perks. In addition to a competitive salary, you'll enjoy a comprehensive benefits package designed to support your well-being and professional growth:

  • Health, Dental, and Vision Coverage: Health and dental insurance packages to keep you and your family healthy at a low cost with outstanding coverage!
  • Paid Time Off: Take time to recharge with paid time off, including vacation (96 hours/year to begin, increasing with years of service), sick leave (144 hours/year), and paid holidays (9 days/year).
  • Retirement Plans: Participate in retirement plans such as IPERS (employees contribute 6.29% and the State of Iowa contributes 9.44%) as well as our Retirement Investors Club (RIC), Employer Sponsored Retirement Plan (the State of Iowa matches dollar for dollar up to $75/month).
  • Flexible Spending Accounts: Take advantage of flexible spending accounts for medical and dependent care expenses.
  • Insurance Coverage: Benefit from life insurance and free long-term disability insurance for added peace of mind.
  • Employee Assistance Program: Access resources and support through our Employee Assistance Program for personal and professional challenges.
  • Employee Discount Programs: Enjoy discounts on a variety of goods and services through our employee discount programs.

For Additional Information On Benefits Click Here .

Click here to see how we compare with other employers or offers by using our Total Compensation Calculator.

Background Checks

Applicants will be required to complete a background check to be considered for this position.

The State of Iowa is an EEO/AA Employer

HHS values those with “lived experience” and encourages adults who were fostered as youth, foster parents, and/or parents who were in the DHS system to apply. Minorities, women, persons with disabilities and veterans are encouraged to apply (Hearing and Speech Impaired – Relay Iowa 1-800-735-2942 TDD).

E-Verify and Right to Work

The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees’ rights to work without being required to join a labor organization. For more information, please visit www.e-verify.gov .

Minimum Qualification Requirements

Sixty semester hours (or equivalent academic units) from an accredited college or university;

OR

a combination of education and experience substituting the equivalent of one year of full-time public contact work experience obtaining, analyzing and/or evaluating data for each year of the required college education (on the basis that thirty semester hours is equal to one year of work experience);

OR

employees with current continuous experience in the state executive branch that includes experience equal to 18 months of full-time work at a Clerk Advanced level or above involving public contact experience on a regular basis in a service area.

For additional information, please click on this link to view the job description .

Salary.com Estimation for Statewide Facility Waiver Eligibility Team Benefits Specialist in Council Bluffs, IA
$58,631 to $74,223
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Statewide Facility Waiver Eligibility Team Benefits Specialist?

Sign up to receive alerts about other jobs on the Statewide Facility Waiver Eligibility Team Benefits Specialist career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$79,847 - $104,097
Income Estimation: 
$105,225 - $134,937
Income Estimation: 
$105,313 - $133,528
Income Estimation: 
$49,216 - $63,372
Income Estimation: 
$54,723 - $70,654
Employees: Get a Salary Increase
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at State of Iowa - Executive Branch

  • State of Iowa - Executive Branch Mount Pleasant, IA
  • Job Description Mount Pleasant Correctional Facilities’ mission is Helping People Become Their Best. To accomplish our Mission, the person selected for thi... more
  • Just Posted

  • State of Iowa - Executive Branch Ames, IA
  • Job Description Are you seeking to diversify your skills and use your energy and ideas towards making a difference? The Design Bureau is looking to hire a ... more
  • Just Posted

  • State of Iowa - Executive Branch Indianola, IA
  • Job Description Only applicants who meet the Minimum Qualification Requirements and meet all selective requirements (listed below) will be placed on the el... more
  • Just Posted

  • State of Iowa - Executive Branch Mason, IA
  • Job Description Do you like having variety in your day-to-day activities? If you love being outside and have a safety-first mindset in all that you do, the... more
  • Just Posted


Not the job you're looking for? Here are some other Statewide Facility Waiver Eligibility Team Benefits Specialist jobs in the Council Bluffs, IA area that may be a better fit.

  • AMERICAN SENIOR BENEFITS LLC Council, IA
  • Overview Provide guidance, support and education to folks facing retirement. You will be trained to use proprietary systems to guide clients in safeguardin... more
  • 28 Days Ago

  • Boys Town Omaha, NE
  • Supports the administration of benefit programs and monitors insurance enrollment. Provides support to employees enrolled in programs who have issues, ques... more
  • 4 Days Ago

AI Assistant is available now!

Feel free to start your new journey!