What are the responsibilities and job description for the Information Technology Specialist 4 - Central Gaming System Tester position at State of Iowa - Executive Branch?
Job Description
The Iowa Department of Management (DOM), Division of Information Technology (DoIT), is seeking an Information Technology Specialist 4 - Central Gaming System Tester to support the Iowa Department of Revenue (IDR). In this role, you’ll play a critical part in ensuring the accuracy and integrity of IDR’s Central Gaming System (CGS) and related lottery products. From validating Scratch and Pull-Tab games to testing EasyPlay tickets and mobile app functionality, you’ll help ensure every game meets our high standards before reaching the public.
What You Will Do
At the Iowa Department of Management (DOM), we help government agencies across the state perform at their best by managing financial resources, technology, and information. Our mission is rooted in service—we provide efficient, innovative, and strategic solutions that empower agencies to fulfill their goals.
We’re Guided By Four Core Values
This position requires onsite work in Clive, IA each week. Employees meeting all expectations of their work responsibilities may request remote work and develop a hybrid/remote schedule collaboratively with their manager.
Please note, candidates for this position must reside in the state of Iowa at the time of starting the role.
Effective July 1st, 2025, all Department of Revenue staff and their household will not be able to play any Iowa Lottery games.
After a conditional offer of employment has been made, the candidate is subject to the 28D agreement regarding this position, and must accept the 28D agreement before hire.
Background Check Requirements
The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees’ rights to work without being required to join a labor organization. For more information, please visit www.e-verify.gov
Minimum Qualification Requirements
OR
an equivalent combination of education and experience substituting the completion of an approved curriculum/specialized training program developed and implemented by or in cooperation with state government; or eighteen semester hours of accredited post high school course work in one of the specialty areas listed above; or certification by an authorized educational institution/major computer or software producer in an area directly related to one of the specialty areas listed above, for the required education;
OR
an equivalent combination of education and experience substituting one year of the required experience for thirty semester hours of the required education;
OR
employees with current continuous experience in the state executive branch that includes experience equal to six months of full-time work as an Information Technology Specialist 3.
For additional information, please click on this link to view the job description .
The Iowa Department of Management (DOM), Division of Information Technology (DoIT), is seeking an Information Technology Specialist 4 - Central Gaming System Tester to support the Iowa Department of Revenue (IDR). In this role, you’ll play a critical part in ensuring the accuracy and integrity of IDR’s Central Gaming System (CGS) and related lottery products. From validating Scratch and Pull-Tab games to testing EasyPlay tickets and mobile app functionality, you’ll help ensure every game meets our high standards before reaching the public.
What You Will Do
- Conduct UAT for Central Gaming System (CGS) to ensure accurate bet processing, ticket printing, and validation across all platforms.
- Coordinate with vendors to manage UAT system setup, data alignment, and shutdown for testing cycles.
- Perform regression or targeted testing based on system changes, and report results to leadership.
- Validate game functionality on terminals, vending machines, and mobile apps, including electronic play slips.
- Lead monthly GLEPS testing for new Scratch games, verifying prize structures and documenting results.
- Maintain GLEPS records and ensure proper retention and disposal of test tickets.
- Test EasyPlay tickets printed via POS systems, ensuring compatibility with CGS equipment.
- Verify EasyPlay infrastructure supports sales through retailer POS systems after system updates.
- Execute Pull-Tab testing by simulating retailer transactions and verifying prize payouts.
- Identify and report anomalies during testing to ensure system integrity.
- Collaborate with internal teams and vendors to support testing processes and issue resolution.
- Recommend improvements to testing procedures and documentation.
- Experience with system testing, particularly User Acceptance Testing (UAT), in a technical or gaming environment.
- Strong attention to detail and ability to identify, document, and report system anomalies.
- Ability to coordinate with vendors and internal teams to manage testing environments and processes.
- Proficiency in tracking and validating data against technical documentation and game specifications.
- Strong organizational skills to manage test records, follow retention guidelines, and ensure compliance.
- Flexible work environment
- Iowa Public Employees' Retirement System (IPERS)
- Health, dental, and vision insurance
- Generous vacation, sick leave, and paid holidays
- Life and disability insurance
- Retirement savings options (RIC)
- Flexible Spending Accounts
At the Iowa Department of Management (DOM), we help government agencies across the state perform at their best by managing financial resources, technology, and information. Our mission is rooted in service—we provide efficient, innovative, and strategic solutions that empower agencies to fulfill their goals.
We’re Guided By Four Core Values
- Integrity – We act with honesty and accountability.
- Teamwork – We collaborate to achieve shared success.
- Service – We are committed to excellence in public service.
- Partnership – We build strong relationships to drive results.
This position requires onsite work in Clive, IA each week. Employees meeting all expectations of their work responsibilities may request remote work and develop a hybrid/remote schedule collaboratively with their manager.
Please note, candidates for this position must reside in the state of Iowa at the time of starting the role.
Effective July 1st, 2025, all Department of Revenue staff and their household will not be able to play any Iowa Lottery games.
After a conditional offer of employment has been made, the candidate is subject to the 28D agreement regarding this position, and must accept the 28D agreement before hire.
Background Check Requirements
- After a conditional offer of employment has been made, and as the final step in the hiring process, candidates for this position will be subject to a background investigation, which may include but may not be limited to a verification of a candidate’s education, previous employment/work history, contact of personal references, motor vehicle records, and a criminal history check (including through Federal, State, or Local criminal justice agencies).
- Information gathered as part of such background investigation will be treated as confidential to the extent permitted by Iowa Code section 22.7, 8B.4A, and other applicable laws, rules, and regulations; provided that, to the extent permitted by applicable law, such information shall be available to candidates upon request.
The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees’ rights to work without being required to join a labor organization. For more information, please visit www.e-verify.gov
Minimum Qualification Requirements
- Note: To pass the initial screening, applicants must demonstrate the technical skills listed below:
OR
an equivalent combination of education and experience substituting the completion of an approved curriculum/specialized training program developed and implemented by or in cooperation with state government; or eighteen semester hours of accredited post high school course work in one of the specialty areas listed above; or certification by an authorized educational institution/major computer or software producer in an area directly related to one of the specialty areas listed above, for the required education;
OR
an equivalent combination of education and experience substituting one year of the required experience for thirty semester hours of the required education;
OR
employees with current continuous experience in the state executive branch that includes experience equal to six months of full-time work as an Information Technology Specialist 3.
For additional information, please click on this link to view the job description .