Disaster Case Advocacy Program Coordinator (Emergency Management Specialist 2)

Job Description

Iowa Homeland Security and Emergency Management (HSEM) is seeking a highly motivated, detail oriented, solution focused individual to serve as the department’s Disaster Case Advocacy Program Coordinator within the Preparedness Bureau. The Disaster Case Advocacy Program Coordinator will support the development and implementation of the Iowa Disaster Case Advocacy Program.

Who We Are

The Iowa Homeland Security and Emergency Management’s (HSEM) Mission Statement is Enhancing the quality of life for Iowans by preparing our State and building resilient communities. The person selected for this position will demonstrate actions and behaviors guided by the HSEM’s four core values:

MISSION ORIENTED-We are resolute in our service to Iowans

INTEGRITY-We conduct ourselves with honesty and are transparent in our actions

DISTINGUISHED -We are leaders in our field

ONE TEAM-We collaborate, connect, and share

What We Are Seeking

The successful candidate for this complex position will be organized, motivated, and innovative and problem solving. The position reports to the Preparedness Bureau Chief, but also works closely with other programs and bureaus within the department. The position is located at the Iowa National Guard Joint Forces Headquarters in Johnston, IA. Desired skills and abilities include:

• Strong leadership and organization skills
• Excellent communication and interpersonal abilities
• Experience in data management
• Effective time management skills
• Professional with a strong work ethic
• Reliable and self-discipline
• Resilient and agile
  
  

What You Will Do

You will be an integral member of the HSEM team by providing subject matter expertise and detailed planning in support of the department’s mission by:

• Supporting the development and implementation of the Iowa Disaster Case Advocacy (IDCA) program. Serve as a primary contact for contracted entities and all partners including emergency management coordinators, local, state, and national partners. Strive to maintain strong effective working relationships with all partners. Provide day to day direction and administrative support to contracted entities, both during times of program activation and steady state. Review financial submissions from contracted entities. Coordinate all activities with the team lead.
• Conducting steady state outreach and coordination through planning, training and exercise. Assist in the development and maintenance of Standard Operating Procedures and Standard Operating Guides for all applicable users. Assist in the development and delivery of applicable training, exercises and educational outreach as necessary.
• Assisting with the identification of unmet needs and resource gaps with the program. Communicate any programmatic changes and/or process adjustments to all applicable partners in a timely manner. Assist in regular process audits with all contract partners. Assist in the coordination with internal staff Environmental Specialist (04513) and applicable contract partners to conduct post event after action reports.
• Coordinating IDCA meetings with providers during local and state activations, and when appropriate coordinate with the Iowa Individual Assistance Grant Program (IIAGP) Coordinator for streamlined response and recovery. Collaborate with the IIAGP Coordinator, Voluntary Agency Liaison, contracted partners, and emergency management coordinators to support the coordination of IDCA in local long-term recovery activities, including with Long-Term Recovery Groups and Community Organizations Active in Disaster.
• Be prepared to report to the State Emergency Operations Center (SEOC) as requested in support of an activation for real world events or in support of planned exercises. Provide regular updates and program coordination with leadership to be used for SEOC, Emergency Support Function (ESF) 6 and Recovery activities. Coordinate with the team lead, leadership and ESF 6 agencies during a federal declaration with individual assistance and/or federal disaster case management. Must be fluent in the use of WebEOC incident management software that is utilized during a SEOC activation. Ensure timely follow-up with customers, including County Coordinators, State and Federal Agency Contacts, and representatives from volunteer groups and private sector. Maintain a high level of knowledge and understanding of the Bureau's operation to assist staff and the Bureau Chief. If selected by management, be available as needed to deploy nationwide as an A-Team member for Emergency Management Assistance Compact requests.
• Serving as a subject matter expert for a IDCA data management platform. Remain fluent in the platform's data tracking and reporting processes. During instances where the program is activated, regularly gather applicable data and incident metrics for inclusion into regular reports for distribution to all applicable parties. Regularly participate in process improvement measures, ensuring the platform remains functional and accessible for all user levels. Communicate potential platform improvements to the team lead.
• Performing other general duties as assigned by the Director, Response Division Administrator or Preparedness Bureau Chief.
  
  

What We Offer You

Competitive pay and benefits package including health, dental, flexible spending, and life insurance

Opportunities for professional growth and development

Paid time off effective immediately (biweekly vacation, separate sick leave, accruals roll-over on a yearly basis, and 9 paid holidays per year)

Iowa Public Employee Retirement System (IPERS) Retirement Package with employer match

Retirement Investors Club (RIC) (Employer Sponsored Retirement Plan)

Optional 401A plan with employer contributions: The State makes match contributions into the employee’s selection of investments in a 401(a) employer match account. The match is $1 for every $1 contributed up to a $75 monthly maximum.

Employee Discount Programs from variety of vendors (vision, cellular, fitness, recreation, season passes, travel, counseling; legal, financial)

For additional information on benefits, please visit the Iowa Department of Administrative Services website at https://das.iowa.gov/human-resources/employee-and-retiree-benefits .

Travel: Some travel required.

This position will require a presence in the office on a regular basis. There will be a potential option for some remote work once on-boarding and training have been completed, but this is not a fulltime remote work position.

Working Hours

7:00 A.M.-3:30 P.M. or 7:30 A.M.-4:00 P.M. or 8:00 A.M.-4:30 P.M.

After on-boarding is completed, there is potential for some remote work, but this is not a full-time remote work position.

HSEM is an equal opportunity employer. All applicants will be considered for employment without attention to race, creed, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, gender identity, pregnancy or pregnancy-related condition, consistent with applicable state and federal policies and regulations.

E-Verify and Right to Work The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees’ rights to work without being required to join a labor organization. For more information, please visit www.e-verify.gov .

Minimum Qualification Requirements

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

• Graduation from an accredited four-year college or university with a degree any field, and experience equal to three years of full-time professional experience in grant program planning, analysis, or administration work; professional accounting; civil or construction engineering; or professional administrative work.
• All of the following (a and b): a. Three years of full-time professional experience in grant program planning, analysis, or administration work; professional accounting; civil or construction engineering; or professional administrative work; and b. A total of four years of education and/or full-time experience (as described in part a), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.
• All of the following (a, b, and c): a. Two years of full-time professional experience in grant program planning, analysis, or administration work; professional accounting; civil or construction engineering; or professional administrative work; and b. A total of four years of education and/or full-time experience (as described in part a), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience; and c. Graduation from an accredited college or university with a Master’s Degree in Business or Public Administration, Economic, Engineering, Financial, Social, Health, Agricultural studies, or closely related curriculum.
• Current, continuous experience in the state executive branch that includes eighteen months of full-time work as an Emergency Management Specialist 1.
  
  

For additional information, please click on this link to view the job description.

Additional Qualification Requirements

Positions require extended work hours and extensive travel.