Administrative Support Assistant 3

Job Description

ADMINISTRATIVE SUPPORT ASSISTANT 3- Ft. Madison, IA

Join Our Mission – Be the Backbone of Progress

Are you ready to make a meaningful impact behind the scenes in Iowa’s correctional system?

As an Administrative Support Assistant 3 at the Ft. Madison Office in District 8, you’ll play a vital role in keeping our operations running smoothly. This position is perfect for detail-oriented professionals who thrive in fast-paced environments, enjoy organizing information, and want to support a mission-driven team making a difference every day.

What You'll Do

As an Administrative Support Assistant 3 (ASA 3), you'll perform a variety of moderately complex administrative and clerical support tasks that ensure efficiency and accuracy across departments. Key responsibilities include:

• Working closely with Community Corrections Program Coordinator to coordinate the IDAP Program (upon completion of training)
• After in-depth training and sufficient experience, the ASA 3 will become an ICON Master Trainer
• Obtaining NCIC certification to run criminal history checks
• Being responsible for the clerical duties for Henry and Lee Counties
• Entering and validating data in databases and internal systems
• Managing communications and mail flow
• Preparing, proofreading, and formatting reports, correspondence, and official documents
• Supporting document management across both physical and digital filing systems
• Assisting with office supply ordering You’ll also support internal teams by providing timely information, handling sensitive data with discretion, and improving operational workflows.
  
  

What We're Looking For

We’re seeking someone who has:

• Strong attention to detail, organizational skills, and the ability to multitask
• Effective communication skills—both written and verbal
• Familiarity with Microsoft Office, data entry, and modern office systems
• A customer service mindset with a team-first attitude
• The ability to handle confidential information with professionalism
  
  

Why Join Us?

Working for the Iowa Department of Corrections means more than just a paycheck.

You’ll Gain

• Great benefits including health, dental, vision, and retirement plans
• Work-life balance with paid holidays and generous leave policies
• Opportunities to grow with a supportive team and career advancement paths
• A meaningful mission—your work will directly support public safety and community rehabilitation
  
  

Take the next step in your career while helping Iowa’s correctional system function at its best.

Apply today to join our dedicated team.

E-Verify and Right to Work

The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees’ rights to work without being required to join a labor organization. For more information, please visit www.e-verify.gov .

For additional information on benefits click here .Excited to pursue the next step in your career? Apply today!

Background check required.

Minimum Qualification Requirements

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

• Two years of full-time work experience in general office, clerical, data entry/processing, or related work.
• A total of two years of education and/or full-time experience (as described in number one), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.
• Current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 2 or eighteen months of full-time work as an Administrative Support Assistant 1.
  
  

For more information click on this link to view the job description

Additional Qualification Requirements

Within a period of time after hire, as determined by the appointing authority, employees in this class may be required to type at least 40 WPM net as demonstrated by the completion of a typing examination.