What are the responsibilities and job description for the INTERVIEWING CLERK OPS position at State of Florida- Children and Families?
Requisition No: 872456
Agency: Children and Families
Working Title: INTERVIEWING CLERK OPS - 60932355
Pay Plan: Temp
Position Number: 60932355
Salary: $16.71 hourly
Posting Closing Date: 04/02/2026
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Interviewing Clerk – Other Personal Services (OPS)
Location: Pinellas, Pasco Counties - Applicants interested in working in counties other than Pinellas or Pasco County will need to apply for positions advertised for those specific areas on the People First System.
This FULL-TIME position is with the Economic Self Sufficiency Program Customer Service Centers and will be responsible for interviewing applicants to determine type of services and public assistance needs, both over the phone and in person in the Largo Service Center Lobby or Community Partner Lobby.
Your application will be reviewed to determine if you meet the minimum requirements for the position and if so, you will be contacted via email to complete an on-line computer skill and typing assessment. You must attain a proficient score to be interviewed for the position.
This position is OPS and will be paid $16.71 hourly and is scheduled for full-time hours.
MINIMUM QUALIFICATIONS:
- A high school diploma or its equivalent and two years of clerical or public contact experience. College education from an accredited institution or vocational/technical training can substitute at the rate of 30 semester, 45 quarter or 720 classroom hours for each year of the required experience.
PREFERENCE:
- Bi-lingual and able to speak, read and write in Spanish/English or Creole/English language.
KNOWLEDGE, SKILLS AND ABILITIES:
- Knowledge and application of the policies, procedures, laws and programs governing the agency.
- Ability to speak clearly and correctly, and to communicate with others to obtain and verify information concerning eligibility.
- Detect and evaluate potential fraudulent situations.
- Analyze and interpret written, numerical, and verbal data from various sources.
- Be detail oriented and enter data accurately into a computerized system.
- Navigate through computer screens, and complete and review basic computer documents and other forms.
- Knowledge of basic arithmetic.
- Prepare, clear, concise and accurate records and other documentation.
- Ability to deal with the public in a tactful, courteous and effective manner.
- Be proficient in the use of the computer including exceptional typing skills.
- Follow written and oral directions and instructions.
- Plan and organize to ensure work are completed in accordance with regulations relating to eligibility and timeliness.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Salary : $17