What are the responsibilities and job description for the HUMAN SERVICES WORKER II OPS position at State of Florida- Children and Families?
Requisition No: 873879
Agency: Children and Families
Working Title: HUMAN SERVICES WORKER II OPS - 60955495
Pay Plan: Temp
Position Number: 60955495
Salary: $17.11 per Hour
Posting Closing Date: 04/28/2026
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The Florida Department of Children and Families (DCF) is the state of Florida’s social services agency. The agency oversees services for child safety, fostering, adoption, domestic violence, adult protective services, refugees, homelessness, mental health, substance abuse, childcare providers, human trafficking and public assistance. The agency’s mission is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.
Within DCF, the Substance Abuse and Mental Health (SAMH) Program office is recognized as the single state authority for substance abuse and mental health services. The Office of SAMH is statutorily responsible for the planning, evaluation, and implementation of a comprehensive statewide system of care for the prevention, treatment, and recovery of children and adults with serious mental illnesses or substance use disorders.
Northeast Florida State Hospital (NEFSH) is a 613-bed, licensed mental health treatment facility that provides person-centered services to adults suffering from severe and persistent mental illness. The hospital, located in Macclenny, was established in 1959 and is the largest state operated civil treatment facility.
NORTHEAST FLORIDA STATE HOSPITAL IS A TOBACCO FREE FACILITY.
TO BE CONSIDERED FOR THIS POSITION RESPONSES TO THE QUALIFYING QUESTIONS ARE REQUIRED AND MUST BE VERIFIABLE BASED ON YOUR SUBMITTED APPLICATION.
MULTIPLE VACANCIES
This is a highly responsible and professional position serving as the Human Services Worker II OPS within the Transportation Unit. The ideal candidate will be a collaborative team player who works seamlessly across all sections within the program office. This role requires the use of independent judgment, a proactive approach to responsibilities, and exceptional attention to detail. If you are driven, organized, and thrive in a fast-paced environment, we encourage you to apply.
Specific Duties and Responsibilities include:
The incumbent in this position is responsible for assisting Administrative Services by supporting the mission, vision and values of Northeast Florida State Hospital and delivering core support services to our customers. This position is assigned to the Transportation Department to provide assistance in the daily operation of the facility.
- Medical Appointments: Transports individuals off grounds to community physicians and other medical facilities in an effort to reduce controllable expenses. Assists in keeping the people we serve calm when transporting to and from appointments in the community. Picks up the people we serve meals if their appointment is during meal time. Documents behavior of the individual while off grounds, if necessary.
- As a continuation of ensuring a safe and secure environment, transports individuals to ACLF or mental health facility when discharged back to the community. Pick up the individual from the living area. Checks for all luggage, paperwork, and medication as needed. Upon arrival, assists staff with unloading and check-in process. Before leaving facility, obtain signatures on all paperwork, including Transportation Discharge Checklist. Returns forms to the appropriate office.
- To ensure a safe and secure environment, the employee will operate all vehicles within the posted speed limits on NEFSH campus and the community highways. Will follow assigned schedule in an efficient manner so appointments are timely met.
- As part of our efforts to increase customer satisfaction, transports the people we serve to their work areas and Recovery Centers as scheduled in a timely manner.
- Keeps a maintenance check on vehicles to reduce cost of controllable expenses. Keeps the vehicles clean and fueled. Notifies supervisor and the hospital mechanic of any problems with the vehicle. Maintains a neat, accurate and legible Vehicle Usage Record on the vehicles.
- Delivers legal documents to community lawyer or courthouse. Delivers blood to community labs. Pickup x-rays or reports from community hospitals of Physician’s office.
- Performs related duties as assigned. The job duties listed above are not intended to be a comprehensive list of duties and responsibilities of the position. The omission of a specific job function does not absolve an employee from being required to perform additional tasks incidental to or inherent in the job. Performance of lower-level duties may be required.
Knowledge, Skills and Abilities required for the position:
- Knowledge of the methods of instructing and providing care to others.
- Ability to understand and apply the methods and practices used in medical, psychiatric, nursing or child care or in working with developmentally disabled persons.
- Ability to take and monitor vital signs.
- Ability to administer routine treatments under medical supervision.
- Ability to read.
- Ability to pay attention to details.
- Ability to follow verbal and written instructions.
- Ability to carry out instructions for implementing prescribed treatment plans including behavior modification activities.
- Ability to instruct others in basic self-care skills.
- Ability to instruct others in recreational activities.
- Ability to provide instruction and personal guidance and care to clients.
- Ability to prepare charts and records.
- Ability to prepare instructional materials.
- Ability to communicate effectively.
- Ability to establish and maintain effective working relationships with others.
Minimum Qualifications:
- One year of experience working in a medical, psychiatric, nursing or child care setting, or in working with developmentally disabled persons.
- College or vocational/technical training from an accredited institution can substitute at the rate of 30 semester, 45 quarter or 720 classroom hours for the required experience.
- Valid Driver license
Candidate Profile (application) Requirements:
Candidate Profile (application) must be complete in its entirety.
- Work History - entered with the most recent/current listed first:
- Any and all State of Florida jobs
- Any and all Florida University jobs
- All periods of employment
- Periods of unemployment
- Gaps 3 months or more*
- Education
- Volunteer Experience
- Include supervisor names and phone numbers including current place of employment.
- Gaps 3 months or more must be addressed – you will need to account for and explain any gaps in employment including unemployment. You can either list these in your application under Period of Employment or attach a word document listing your gaps.
- Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
- If claiming Right to First Interview, candidate MUST attach a copy of your official layoff letter when applying. This only applies to employees laid off from Career Service positions.
If you experience problems applying online, please call the People First Service Center at (877) 562-7287.
Benefits of Working for the State of Florida:
- Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits.
- For a more complete list of benefits, visit www.mybenefits.myflorida.com.
DCF EMPLOYMENT DISCLOSURES
US CITIZEN REQUIREMENT Only US citizens and lawfully authorized alien workers will be hired.
SELECTIVE SERVICE SYSTEM REGISTRATION All selected male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS). Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the SSS website: http://www.sss.gov.
RETIREE NOTICE If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you required to repay all benefits received depending upon the date of your retirement.
BACKGROUND SCREENING It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Salary : $17