Developmental Disabilities Program Administrator

Make a Difference with DHSS

Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas.

We offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a great place to kick-start your profession.

For more information, please visit https://dhss.delaware.gov/dhss/ today!

This position serves as the Office of Incident Resolution Administrator, monitoring and overseeing the reportable incident, client rights and the HIPAA investigative processes to ensure compliance with Federal/State Law/Regulations and with the Home and Community Based Medicaid requirements. Responsibilities include: protecting client rights, ensuring time frames for investigations are met, conducting investigations as necessary, reviewing investigations and issuing feedback to the responsible entity, ensuring corrective action, and providing administrative follow up as necessary. Additionally, this position will be responsible for supervising staff within the Office of Service Integrity and Enhancement. The incumbent may work in either Kent or Sussex.

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

• Organizes and directs services delivery by planning and scheduling program activities and coordinating specialized support services.
• Provides direction and guidance to professional and supervisory staff in the development, implementation and evaluation of comprehensive training and care plans for each client in the unit.
• Oversees the implementation of monitoring systems for evaluation of services and protection of clients' rights, implements corrective and/or preventative action as indicated.
• Conducts team meetings in order to resolve programmatic and management issues and makes recommendations to superior on program needs.
• Plans and assigns work of program staff directly and through subordinate supervisors.
• Reviews and evaluates work, interviews and hires program staff.
• Develops, plans and oversees the implementation of training programs such as programmatic techniques, client training, behavior shaping methods, data collection techniques, varied care-providing techniques and in protection of clients' rights.
• Participates on committees and task forces as assigned.

JOB REQUIREMENTS for Developmental Disabilities Program Administrator
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.

Applicants must be legally authorized to work in the United States. The State of Delaware participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our Job Seeker Resources.

DHSS does not provide employment-based sponsorship.

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at StateJobs.Delaware.gov.

Accommodations are available for applicants with disabilities in all phases of the application and employment process.

Individuals who use TDD may request auxiliary aid or service by calling (800) 232-5470 or by visiting delawarerelay.com.

If you need assistance with an accommodation under the Americans with Disabilities Act (ADA) or general applicant support, you may call (302) 739-5458 or email jobs@delaware.gov.

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.