What are the responsibilities and job description for the Field Implementation Coach - Suwanee position at State Farm?
Field Implementation Coach - Suwanee
US-GA-Suwanee
Job ID : 2025-40549
Type : Regular Full Time
of Openings : 1
Category : Marketing, Design, and Communications
Suwanee, GA
Overview
Being good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good!
Responsibilities
Do you have a passion for coaching small business owners? Are you always looking for ways to be more efficient at work? Are you interested in sharing your passion for marketing with small business owners? Are you motivated by the challenge of influencing others to adopt new technology? If so, the Field Implementation Coach role is for you!
The Field Implementation Coach (FIC) role focuses on the adoption of State Farm marketing and technology processes to assist independent contract State Farm agents in reaching their objectives and enhancing the customer experience. The FIC will actively engage in ongoing face-to-face interactions with agents and team members to directly influence the adoption of crucial capabilities and drive behavioral changes that align with our business priorities. Support and agent interactions will also be provided through computer / video and phone channels.
The FIC role is a remote proximity based worker position which requires the selected candidate to work out of their home AND to reside within 30 minutes or 30 miles of the Suwanee, Georgia Sales Territory toward the East , within six (6) months of their start date. The Suwanee territory spans portions of Hall (Gainesville, Flowery Branch, Oakwood), Forsyth (Suwanee) , Gwinnett (Buford, Mulberry, Sugar Hill, Dacula) and Fulton counties. Relocation benefits do not apply.
The ability to work extended hours is required of a selected candidate. Overnight travel will be required on an occasional basis. These requirements are subject to change based on business need. State Farm provides a tablet / computer, cell phone, other equipment based on business need, as well as reimbursement for business mileage.
Field Implementation Coaches :
- Understands the needs of independent agents and maintains a high level of proficiency in influencing the adoption of marketing and technology processes with emphasis on leveraging digital tactics and tools.
- Executes on activations and deployments with Sales Leaders, Market Area Executive Leadership, Go To Market, and other stakeholders to provide integrated technology and system consulting for agents and agents' team members.
- Provides expert coaching, demonstrates strong influence, and maintains a results-oriented approach.
- Demonstrates a strong ability to continuously learn, adapt, and stay up to date with evolving processes and emerging technologies, while maintaining a high level of technical expertise across various technology platforms and initiatives.
- Partners with field leaders to drive adoption of enterprise initiatives and market area priorities.
Qualifications
Preferred skills :
Competitive candidates will have the following :
Agency experience is preferred but not required, and not limited to :
Please see job description
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