Receptionist - State Farm Agent Team Member

Benefits

• 401(k) matching
• Competitive salary
• Opportunity for advancement
• Paid time off
• Profit sharing
• Bonus based on performance
  
  

Role Description

Wayne Shoemaker - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking an outgoing individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is a dedicated worker, highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.
  
  

Qualifications

• 2 years experience in a receptionist or customer service role.
• Strong work ethic and work habits, shows up to work and on time
• Complete two pre-employment assessments about 30 mins each.
• Insurance licensing required within 3 months of employment
• Bilingual - Spanish preferred
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable talking with customers.
• Basic computer skills, including Microsoft Office and CRM systems.
  
  

Compensation: $19.00 - $23.00 per hour

My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. We Are Located In Prince Frederick, MD And Help Customers With Their Insurance And Financial Services Needs, Including

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning
  
  

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.