What are the responsibilities and job description for the Multi-Line Representative - State Farm Agent Team Member position at State Farm Agent?
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Benefits
Our agency opened in 2006 and has grown into a thriving team of 19 across multiple offices. Before becoming a State Farm agent, I worked with State Farm in communications and public affairs, which helped shape my leadership style and commitment to serving both our customers and our community.
I’m a graduate of Florida A&M University, where I earned my degree magna cum laude, and I’m proud that my family represents five generations at FAMU. I’m a Million Dollar Round Table qualifier and a proud member of Delta Sigma Theta Sorority, Inc. A fun fact about me: I once won The Price Is Right! I’m also honored to be the first and only African American woman to operate three State Farm offices.
Giving back to the community is a big part of who we are. I’m actively involved as a Platinum member of Delta Sigma Theta Sorority, Inc., a member of the Hallandale Chamber of Commerce, part of The Links, Inc. (Miami–Biscayne Bay Chapter), and serve on the Board of the Florida A&M Foundation.
For our team, we offer life insurance, PTO, health benefits, a Simple IRA retirement plan, and strong opportunities for professional and personal development. Team members also enjoy team-building events, participation in the Aspirant Program, and additional PTO and compensation opportunities when office goals are achieved.
Our office culture is close-knit and family-oriented, built on integrity, support, and a shared commitment to helping others. We’re looking for someone who is charismatic, team-oriented, and values-driven—someone who believes, as we do, that people don’t care how much you know until they know how much you care.
You May Be a Great Fit as a Multiline Representative at Lakitsia Gaines - State Farm Agent if:
At Lakitsia Gaines - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.
Responsibilities
My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. We Are Located In Miami, FL And Help Customers With Their Insurance And Financial Services Needs, Including
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Benefits
- Simple IRA
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
Our agency opened in 2006 and has grown into a thriving team of 19 across multiple offices. Before becoming a State Farm agent, I worked with State Farm in communications and public affairs, which helped shape my leadership style and commitment to serving both our customers and our community.
I’m a graduate of Florida A&M University, where I earned my degree magna cum laude, and I’m proud that my family represents five generations at FAMU. I’m a Million Dollar Round Table qualifier and a proud member of Delta Sigma Theta Sorority, Inc. A fun fact about me: I once won The Price Is Right! I’m also honored to be the first and only African American woman to operate three State Farm offices.
Giving back to the community is a big part of who we are. I’m actively involved as a Platinum member of Delta Sigma Theta Sorority, Inc., a member of the Hallandale Chamber of Commerce, part of The Links, Inc. (Miami–Biscayne Bay Chapter), and serve on the Board of the Florida A&M Foundation.
For our team, we offer life insurance, PTO, health benefits, a Simple IRA retirement plan, and strong opportunities for professional and personal development. Team members also enjoy team-building events, participation in the Aspirant Program, and additional PTO and compensation opportunities when office goals are achieved.
Our office culture is close-knit and family-oriented, built on integrity, support, and a shared commitment to helping others. We’re looking for someone who is charismatic, team-oriented, and values-driven—someone who believes, as we do, that people don’t care how much you know until they know how much you care.
You May Be a Great Fit as a Multiline Representative at Lakitsia Gaines - State Farm Agent if:
- You’re the person people call first when life goes sideways - calm, steady, and ready to help.
- You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
- You’re a natural relationship-builder who earns trust quickly and keeps it.
- You listen first, then guide, making customers feel understood while confidently recommending solutions.
- You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident buying decisions that truly help customers.
At Lakitsia Gaines - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.
Responsibilities
- Communicate with customers to understand their needs and provide available product information.
- Assist in developing relationships with new and existing customers across multiple product lines.
- Support daily office operations, including documentation, scheduling, and follow-up activities.
- Participate in marketing efforts to promote awareness within the community.
- Maintain accurate records and ensure a consistent customer experience.
- Collaborate with team members to achieve office objectives.
- Effective written and verbal communication skills.
- Strong organizational abilities with attention to detail.
- Comfortable working in a fast-paced environment.
- Prior experience in customer service, business support, or insurance preferred.
- Must possess or be able to obtain necessary state insurance licenses.
My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. We Are Located In Miami, FL And Help Customers With Their Insurance And Financial Services Needs, Including
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
Salary : $60,000 - $80,000