What are the responsibilities and job description for the Customer Service Representative/Sales Specialist position at State Farm Agent?
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for taking great care of our customers.
Responsibilities
- Help customers find solutions for their insurance needs
- Help team meet monthly and annual goals with insurance sales
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs for billing and coverage changes
- Help with claims follow ups and reviews
Qualifications
- At least 1 - 3 years of relevant work experience
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
- Energetic about hitting personal and team goals