Account Representative – State Farm Agent Team Member

Account Representative – State Farm Agent Team Member (Sales & Service)

Ray Liu – State Farm Insurance Agent | Riverton, Utah

Job Type: Full-Time | In-Office

Starting Pay: $15.00–$16.82/hour uncapped commissions and performance bonuses

Estimated Annual Total Compensation: $37,200–$70,000

Schedule: Monday–Friday | 40 paid hours per week

BUILD YOUR CAREER. GROW YOUR INCOME. MAKE A DIFFERENCE.

Ray Liu – State Farm Insurance Agent is seeking a motivated, dependable, and customer-focused Account Representative to join our growing Riverton team.

This full-time position combines insurance sales, customer service, and relationship management. You will help individuals and families protect what matters most while developing valuable professional skills and building a long-term career.

No insurance experience is required. We provide training, mentorship, and licensing support for candidates with strong communication skills, a positive attitude, and a willingness to learn. Experienced or licensed applicants are also encouraged to apply.

WHAT YOU’LL DO

Sales & Business Development

• Connect with prospective customers through outbound calls, referrals, lead follow-up, and other prospecting activities.

• Prepare quotes and recommend appropriate auto, home, renters, life, health, and other insurance products.

• Conduct needs-based conversations and policy reviews to identify coverage opportunities.

• Follow up with prospects by phone, text, and email.

• Generate referrals and help grow the agency’s customer base.

• Work toward individual and team production goals.

• Track quotes, applications, customer contacts, and follow-up activity in agency systems.

Customer Service & Account Management

• Assist customers with policy changes, billing questions, renewals, and general insurance inquiries.

• Provide professional service by phone, email, text, and in person.

• Help customers navigate the claims process by connecting them with appropriate resources.

• Maintain accurate customer records and documentation.

• Resolve customer concerns professionally and collaborate with teammates to deliver an excellent customer experience.

Teamwork & Development

• Participate in team huddles, meetings, coaching, and ongoing training.

• Maintain required insurance licenses and complete required compliance training.

• Take ownership of assigned responsibilities and follow through on commitments.

• Contribute to a positive, accountable, and professional office culture.

COMPENSATION & UNCAPPED EARNING POTENTIAL

Starting Pay: $15.00–$16.82/hour

Estimated Annual Total Compensation: $37,200–$70,000

• Entry-level candidates without insurance experience generally start at $15.00/hour.

• Experienced or licensed candidates may start up to $16.82/hour based on qualifications.

• There is no overall earnings cap.

• Historical monthly commissions have ranged from approximately $500 to $1,900.

• Estimated commission potential is approximately $3,000 per month when established production goals are achieved.

• Eligible new hires begin at the maximum 5% Property & Casualty commission tier during their first 90 days.

• Opportunity to earn a $300 monthly performance bonus for achieving assigned Auto, Fire, Life, and Health goals.

• Up to a $400 licensing sign-on bonus for candidates who obtain required Property & Casualty and Life & Health licenses before employment.

• $200 lead-generation sign-on bonus for providing 100 qualifying personally generated leads.

• Additional referral rewards, appointment incentives, sales contests, and performance-based opportunities may be available.

Estimated earnings are illustrative and not guaranteed. Actual compensation depends on individual performance, qualifying issued policies, licensing, and eligibility under the agency compensation plan. Commissions and bonuses may be subject to chargebacks.

CAREER GROWTH

We are looking for people who want to build a career, not just hold a job. Growth opportunities may include:

• Increased hourly or salary compensation based on experience, licensing, performance, and agency needs.

• Advancement into specialized insurance sales or customer relationship positions.

• Leadership, account management, office management, and other supervisory opportunities.

• Ongoing coaching, mentorship, and professional development.

• Eligible team members may qualify for a $4.80 hourly base-pay increase after two years, subject to licensing and compensation-plan requirements.

Advancement depends on performance, qualifications, business needs, and position availability.

BENEFITS & PERKS

• Paid Time Off: 5 days after 120 days of employment during the first year; 10 days annually for 1–4 years of service; 15 days annually after 5 years.

• Six designated paid holidays for eligible employees after 120 days.

• Agency-paid licensing materials, examination fees, and renewal fees.

• Paid training, coaching, mentorship, and professional development.

• $200 monthly health benefit stipend after two years of continuous employment.

• Regular performance reviews and opportunities for advancement.

• Monday–Friday schedule with no regularly scheduled weekend shifts.

Benefits are subject to agency eligibility requirements and applicable policies.

QUALIFICATIONS

Required

• Excellent verbal and written communication skills.

• Strong interpersonal skills and the ability to build customer trust.

• Self-motivated, dependable, organized, and goal-oriented.

• Comfortable making outbound calls, following up with prospects, and working toward measurable sales goals.

• Strong attention to detail and the ability to manage multiple priorities.

• Comfortable learning new technology and customer management systems.

• Able to work independently and as part of a team.

• Available to work full-time, in person, at our Riverton office.

• Willing and able to obtain and maintain required Utah insurance licenses.

Preferred

• Experience in sales, customer service, insurance, banking, or financial services.

• Active Utah Property & Casualty and/or Life & Health licenses.

• Experience with outbound calling, lead generation, account management, or relationship-based selling.

• History of meeting sales or performance goals.

• Bilingual English/Spanish skills are a plus.

Prior insurance experience is not required.

LICENSING & TRAINING REQUIREMENTS

Unlicensed candidates are expected to:

• Obtain required Utah Property & Casualty licenses within the first 30 days of employment.

• Obtain required Utah Life & Health licenses within the first 90 days.

• Complete assigned training, compliance courses, and professional development activities.

The agency provides approved licensing materials and covers applicable licensing and examination expenses. Continued employment in licensed roles requires maintaining appropriate licenses and meeting regulatory requirements.

WORK SCHEDULE

Full-Time | In-Office | 40 paid hours per week

• Monday: 8:30 AM–5:00 PM

• Tuesday–Thursday: 8:45 AM–5:15 PM

• Friday: 8:30 AM–5:00 PM

• 30-minute unpaid lunch each day

Office hours are Monday–Friday, 9:00 AM–5:00 PM.

The weekly schedule includes two 30-minute morning team meetings and three 15-minute morning huddles. These paid meetings focus on training, coaching, priorities, sales goals, customer service, and team collaboration.

OUR AGENCY CULTURE

Our mission is to empower our community by helping people achieve their dreams while protecting them from the risks of everyday life.

Our core values are:

Empathy • Motivation • Positivity • Accountability • Tenacity • Hard Work • Integrity

You may be a strong fit if you enjoy meeting people, take initiative, are comfortable with sales conversations, welcome coaching, stay accountable, and want to grow your income and career.

Apply today to join Ray Liu – State Farm Insurance Agent in Riverton, Utah.

STATE FARM AGENT TEAM MEMBER EMPLOYMENT DISCLAIMER

This employment opportunity is with a State Farm Agent, not with State Farm Insurance Companies and requires the successful completion of licensing requirements to solicit and service State Farm products.