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Mortgage Production Specialist

State Bank of Cross Plains
Monona, WI Full Time
POSTED ON 11/3/2025 CLOSED ON 11/4/2025

What are the responsibilities and job description for the Mortgage Production Specialist position at State Bank of Cross Plains?

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Job Type
Full-time
Description

We are seeking a dedicated and detail-oriented Mortgage Production Specialist to join our team. In this role, you will play a vital part in managing the mortgage loan process from application to closing, ensuring a seamless experience for our clients and internal teams. Your expertise will help facilitate efficient loan approvals while maintaining compliance with all regulatory standards.

  • Loan Pipeline Management: Handle up to 50 loans in the pipeline simultaneously, ensuring timely and accurate processing of each loan.
  • Application Review: Examine borrower data on applications, including URLA and supplemental information, to confirm accuracy and completeness. Follow up with clients to obtain any missing information or documentation.
  • Loan Estimate Assistance: Assist in reviewing and updating the Loan Estimate (LE) before it is sent out by the Loan Officer (LO). Ensure compliance with any changes in circumstances and re-disclose when necessary.
  • CIP/Patriot Act/Portfolio Information: Obtain and update contact information and identification details for all borrowers, ensuring compliance with regulations.
  • 4506-C Form Processing: Request tax return forms and transcripts from borrowers when needed, and coordinate with the processing stage to ensure accurate documentation.
  • Encompass System Management: Ensure the lender checklist is completed within Encompass, review NOI letters, and manage credit bureau reports to address any discrepancies or alerts.
  • Automated Underwriting System (AUS): Verify accuracy of AUS findings and update information if there are significant changes. Re-run AUS as required.
  • Compliance Reviews: Monitor Mavent reports and address any fails or compliance issues. Document explanations and comments as needed.
  • Property and Title Verification: Review RE Tax bills, verify ownership, and ensure accurate entry of monthly tax amounts. Order and review title work, flood certificates, and condo loan documentation.
  • Communication and Documentation: Use milestone comments to communicate loan status and compliance-related notes. Review and update appraisal values, and ensure proper documentation of HOI and other required insurance.
  • Closing Coordination: Confirm closing dates and conditions on the Offer to Purchase (OTP), coordinate with SharePoint for scheduling, and manage post-closing follow-up to obtain and review final title insurance policies.
  • Underwriting Preparation: Compile and review all required documents for underwriting, ensuring conditions to close are met and accurately documented.
  • Data Review and Entry: Verify and update fields in HMDA Information screen and ensure all data is correctly entered in Encompass and other relevant systems.
  • Third-Party Document Management: Obtain and review documents from third-party services (e.g., Flood Certificate, Homeowners Insurance Policy, Title Insurance). Follow up with appropriate parties to clear any discrepancies found.
  • Pull the flood certificate and work with Compliance if any of the property comes back in the flood zone.
  • Order title work and collaborate with the Title Insurance company to correct errors or work with the borrower to address exceptions that need to be cleared before closing.
  • Request current/accurate HOI before closing and update the system with premiums as necessary.
  • Perform other duties as assigned or requested



Requirements
  • Strong understanding of mortgage loan processing, regulatory requirements, and compliance.
  • Well-developed interpersonal and communication skills in order to effectively communicate with associates and clients.
  • Associates degree in Finance, Accounting, Business, Real Estate and/or 3 or more years of experience preferably within the mortgage industry.
  • Encompass experience is preferred but not required.
  • Strong working knowledge of Microsoft Office Suite, along with proficient keyboarding skills.
  • Good accounting/math skills to work precisely with numbers and financial calculations.
  • Demonstrated problem solving skills with the ability to make good decisions.
  • Strong organizational skills with the ability to prioritize multiple competing tasks and work in a fast -paced environment.
  • Strong attention to detail with excellent follow up skills and the ability to work efficiently, accurately, and independently.
  • Willingness to work toward goals and performance standards of the department including the ability to put forth extra effort necessary to make the department a successful operation: (i.e. working additional hours, attending outside educations programs, etc.)
  • Flexibility with hours in order to meet the demands of the department.
  • Ability to speak, read, write, and understand English well and speak clearly.
  • Ability to maintain confidential client or bank information.
  • Demonstrated ability to represent the organization in a professional, positive manner.

This is a full time role between the hours of 8:00 AM to 5:00 PM Monday through Friday. Please note this role is an onsite role based out of our Monona, WI office. Flexibility in scheduling may be needed on occasion.


Lake Ridge Bank values a diverse workforce and is an Affirmative Action/Equal Opportunity Employer.

Consistent with Lake Ridge Bank's commitment to employ and advance qualified individuals with disabilities, Lake Ridge Bank provides reasonable accommodation to apply for or perform a job. Some examples of reasonable accommodation include alternate methods to apply, providing documents in an alternate format, altering work procedures, specialized equipment or use of an interpreter. If an individual needs reasonable accommodations to apply or perform a job here at Lake Ridge Bank, please contact Human Resources at (608) 849-2700 or email us.



The State Bank of Cross Plains values a diverse workforce and is an Affirmative Action/Equal Opportunity Employer. Minorities, Females, Veterans and Individuals with Disabilities encouraged to apply. Consistent with State Bank of Cross Plains' commitment to employ and advance qualified individuals with disabilities, State Bank of Cross Plains provides reasonable accommodation to apply for or perform a job. Some examples of reasonable accommodation include alternate methods to apply, provide documents in an alternate format, altering work procedures, specialized equipment or use of an interpreter. If an individual needs reasonable accommodations to apply or perform a job here at State Bank of Cross Plains, please contact Human Resources at (608) 849-2700 or email us.


 

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