Sr. VDI/ M365 Platform Engineer

Position: Sr. VDI/ M365 Platform Engineer

Location: Charlotte, NC, Plano TX, Pennington, NJ (3 days in office, 2 days remote)

Duration: 12-month contract (ext. up to 36 months)

Job Details:

This role will support the design, engineering, and operational management of Microsoft 365 delivered on Omnissa Horizon non-persistent VDI platforms. The ideal candidate will be responsible for ensuring a high-performance, scalable, and user-consistent experience by leveraging Shared Computer Activation (SCA), FSLogix profile management, and App Volumes application delivery aligned to enterprise best practices.

Responsibilities:

• Design and implement Microsoft 365 deployments in non-persistent VDI environments (Instant Clones / RDS) using best practices for Horizon
• Configure and optimize Shared Computer Activation (SCA) to support multiple users accessing Office on shared virtual desktops
• Ensure proper identity integration and SSO alignment for seamless Office activation and user experience
• Build, maintain, and optimize App-V/App Volumes packages for Microsoft 365 and dependent applications
• Manage application lifecycle including versioning, testing, and promotion across environments
• Ensure application compatibility across Omnissa Horizon non-persistent desktop pools
• Design and support FSLogix Profile Containers to persist user data and Office caches (Outlook, OneDrive, Teams) across sessions
• Troubleshoot profile mount, container performance, and session reliability issues
• Engineer and support Omnissa Horizon environments including Instant Clones / non-persistent pools, RDS / published applications, and Gold image lifecycle management
• Identify and implement improvements to VDI performance, stability, and scalability
• Analyze trends across incidents and proactively address systemic issues
• Support incident, problem, and change management processes
• Partner with cross-functional teams (security, infrastructure, identity)
• Maintain documentation, standards, and automation for repeatable deployment

Requirements:

• 5 years of experience supporting enterprise VDI environments
• Strong hands-on expertise with Omnissa / VMware Horizon (Instant Clones, RDS, gold images)
• Strong hands-on expertise with FSLogix profile management
• Strong hands-on expertise with App Volumes / App-V packaging
• Deep understanding of Microsoft 365 Apps deployment in VDI environments
• Experience implementing Shared Computer Activation (SCA) and licensing models
• Strong knowledge of Active Directory, Group Policy, and Azure AD / Entra ID
• Strong knowledge of Windows client OS (Windows 10/11)
• Experience in non-persistent VDI design patterns and user persistence strategies

Desired skills:

• Experience with SCCM / Intune
• Experience supporting large-scale enterprise VDI (10k users)
• Knowledge of Dynamic Environment Manager (DEM)
• Scripting/automation experience with PowerShell
• Familiarity with performance monitoring tools (e.g., ControlUp)
• Experience aligning VDI solutions with security and compliance requirements