Operations &Human Resources Manager for Starbucks Licensee

The Operations & Human Resources Manager plays a key role in supporting the day-to-day operations of the company. This position combines responsibilities in payroll, basic accounting, human resources, and administrative support, while also assisting leadership and cross-functional teams.

The role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Recruit and Onboard new hires Conduct performance management and provide feedback.
• Manage Payroll and benefits for employees
• Provide direct administrative and operational support to the CEO
• Assist with day-to-day business operations across multiple departments.
• Support special projects and company initiatives as needed.
• Assist with HR functions including compliance, enforcing company policies and procedures.
• Process and manage payroll accurately and on time.
• Assist with basic accounting tasks such as tracking expenses, invoices and reconciliations.
• Work closely with accounting or external providers to ensure financial accuracy.
• Maintain organized financial and payroll records.

Client and Team Support

• Communicate professionally with clients when needed, providing support and assistance.
• Collaborate with different departments to ensure smooth operations.
• Provide support to the other teams as needed
• Help resolve operational issues and escalate when necesary.

Qualifications

• Bachelor's degree or relevant experience
• 5 years' experience in Human Resources
• Experience in operations, human resources, and/or administrative roles.
• Knowledge of payroll processing and basic accounting principles.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Ability to handle confidential information with discretion.
• Detail-oriented with strong problem-solving skills
• Adaptable and able to support multiple teams and priorities.
• Strong recruiting and demonstrated ability to improve talent acquisition strategies
• Demonstrated expertise training managers and employees
• Strong organizational, critical thinking and communications skills
• Attention to detail and good judgement
• FULLY BILINGUAL IN ENGLISH AND SPANISH (FLUID IN WRITING AND CONVERSATION)

Preferred Experience

• Experience in property management or real estate (a plus)
• Experience supporting executive level leadership
• Familiarity with HR practices and compliance

Compensation

• Salary is $80,000/year
• Benefits: Health Insurance, Dental Insurance, Vision Insurance, PTO days, Sick days, Vacation days, yearly bonus.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

We are a Starbucks Master Licensee since 2018.

We opened ten stores in South Florida, from West Palm Beach to Marathon island (Keys).

Our company and our partners follow the Starbucks mission: Inspiring and nurturing the human spirit-one person, one cup and one neighborhood at a time.