What are the responsibilities and job description for the Call Center Sales Associate position at Stars and Strikes?
Stars and Strikes Family Entertainment Center is seeking outgoing, energetic personalities to join our team!
Stars and Strikes Call Center Associates are responsible for answering phones and emails while providing exceptional service to all of our guests. Some responsibilities include assisting in booking events for all of our locations, gathering important information to email and transferring guest's calls to the correct department or sales manager, respond promptly to all emails and voice messages sent to the call center, and any other duties assigned.
What we’re looking for:
- Friendly and professional demeanor
- Excellent guest service skills
- Reading, written and spoken language skills
- Typing, computer, and phone skills
- Our Call Center is located in Dacula, GA
- Part-TIme - Hours may vary based on business
- Must be available for some nights and weekend shifts
- Starting hourly pay $13-$15
Essential Duties:
- Being an ambassador of FUN!
- Has a positive, upbeat attitude and makes new people feel welcome
- Partner with other team members and managers to meet daily goals and have fun
- Maintain a safe and clean workspace
- Explains to and helps guests with any questions or needs
Why join our team?
- With our continued expansion throughout the Southeast, there are many opportunities for advancement within the company
- We are a family-owned business and consider our team members part of our family
- We encourage team members to continue their training by providing online resources
- We provide opportunities for all team members to give back to the community
- We encourage team members to have fun while they work
- We work together as a team and succeed as a team
Perks we offer:
- Free bowling, laser tag & gameplay!
- Monthly rewards
- Company-wide contests
- Health & 401k Benefits for Eligible Team Members
Be sure to follow us on Facebook, Instagram, Twitter, and LinkedIn to be informed of the dates for our upcoming hiring events.
Stars and Strikes is an Equal Opportunity Employer.
Salary : $13 - $15