What are the responsibilities and job description for the Quality Assurance Representative: TIMESHARE LICENSE/REAL ESTATE LICENSE REQUIRED position at STARPOINT RESORT GROUP?
Subject: QUALITY ASSURANCE SPECIALIST: Nevada Real Estate License or Certification REQUIRED
Job Description: Quality Assurance Specialist
▪︎We're searching for a strong-minded individual who are looking to be involved at the end of our sales process. This person assists with closing documents as a customer decides to purchase our vacation ownership product. If you have strong customer service skills and administrative experience this may be the perfect job for you!
Responsibilities:
▪︎Client Relations Specialists are the primary liaison to the customer and the customer follow-up process regarding contracts and deeding of the client’s new purchase.
▪︎Assures new owners understand their paperwork and contracts, assisting them in making their reservations and assuring owners have all the information they need to feel comfortable with their purchase.
▪︎Directly responsible for follow up and post-sale contact with new owners to assist in the reduction of cancels.
▪︎Responsible for working closely with the Sales and Hospitality team to maintain a high quality of customer service.
▪︎Provides technical assistance, support, and advice to owners regarding the product and services associated with ownership.
Job Type: Full-time
Pay: $30,000.00 - $80,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Compensation Package:
- Bonus opportunities
- Commission pay
- Monthly bonus
- Uncapped commission
Work Location: In person
Salary : $30,000 - $80,000