What are the responsibilities and job description for the Sales Support Specialist position at Starline USA, Inc.?
Summary/Objective
Order entry of random sample orders, virtual spec samples and inventory orders for the sample department. Interact with Sample Clerk, Marketing, Customer Care, Accounting and other internal departments when necessary.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Order Entry of all random sample, blank orders and literature requests from sales team, multi-line representatives, trade show activities and general requests
2. Order entry of all virtual spec samples requests from sales team, multi-line representatives, trade show activities and general requests
3. Creating virtual spec samples outside the realm of standard requests
4. Order entry of all inventory orders to restock sample department
5. Order entry of all inventory orders for new products
6. Processing requests for custom flyers
7. Adjust and maintain inventory levels for the random sample department
8. Work with Sample Clerk to ensure proper work flow
9. Pick, Pack and Ship sample orders
10. Phone call response and follow up on above activities
11. Other job duties as required by SVP of Client Engagement
Competencies:
- Time management
- Customer/client focus
- Attention to detail
- Teamwork
Supervisory Responsibility:
This position has no direct supervisory responsibilities.
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Must be able to lift up 30 lbs for packaging samples and shipping product.
Position Type and Expected Hours of Work:
This is a full-time position. Days and hours of work are Monday through Friday, 8:30 am to 5:00 pm
Travel:
No travel is expected for this position.
Required Education and Experience:
1. High school diploma or GED
2. 2 years’ experience in an office setting
Preferred Education and Experience:
1. Associates degree in business or a related field, bachelors is a plus
2. Experience in sales, with exemplary customer service skills
Additional Eligibility Qualifications:
None required for this position.
Work Authorization/Security Clearance:
Must be authorized to work in the United States
AAP/EEO Statement:
Starline USA, Inc. is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, arrest record or any other characteristic protected by applicable federal, state or local laws.
Job Type: Full-time
Pay: $17.50 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $18 - $20
