What are the responsibilities and job description for the BDC Agent position at Starks Ford of Queens?
Now Hiring: BDC Agent (Business Development Center)
Valley Stream, NY | Starks Ford of Queens & Lincoln of Queens
VNB Auto Group is growing and we’re looking for a driven, customer-focused BDC Agent to join our team at our Valley Stream location to represent Starks Ford of Queens and Lincoln of Queens.
With locations in Woodside and Jamaica, Starks Ford of Queens has built a reputation on real customer experience from the first call all the way through ownership.
Lincoln of Queens brings that same elevated, premium feel to every interaction.
If you’re sharp on the phone, confident with customers, and know how to turn interest into appointments, this is your lane.
What You’ll Do
Manage inbound & outbound leads (internet, phone, and CRM)
- Follow up consistently to convert prospects into showroom appointments
- Maintain accurate CRM notes and activity
- Work closely with sales team and management to ensure smooth handoff
Hit weekly/monthly performance targets (calls, appointments, show rate)
What We’re Looking For
Strong communication skills (phone text email)
- Organized, consistent, and money-motivated
- Comfortable working in a fast-paced, high-volume environment
Previous BDC, call center, or sales experience is a plus — but not required
What You Get
Paid training full product knowledge
- Health insurance benefits
- Performance-based bonuses
Ongoing performance reviews growth opportunities
Location Valley Stream, NY (Primary)
Supporting Starks Ford of Queens & Lincoln of Queens operations