What are the responsibilities and job description for the Technology Support Specialist position at Starion Bank?
Join Our Team as a Technology Support Specialist!
Are you a customer-focused, disciplined, and ethical individual with a passion for inspiring others? If so, we want you on our team at Starion Bank!
Why Starion Bank?
As a growing community bank, we pride ourselves on local leadership, personalized service, and deep community loyalty. We're not just a bank; we're a place where you can thrive both professionally and personally.
Position: Technology Support Specialist
Location: Mandan, ND
Key Responsibilities:
- Process daily Director and Business Analytics tasks, statements, file monitoring, and vendor file transfers.
- Provide support for Microsoft 365, ShareFile, Trism, eFax, Ticket Hub, and other business applications.
- Troubleshoot and support bank equipment including phone systems, printers, conference room A/V, and overhead music systems.
- Administer physical security systems, including key fobs, door schedules, and video surveillance equipment.
- Provide onsite technical support and assist with special projects as needed.
Qualifications:
- High school diploma or equivalent required; associate degree or technical training preferred.
- One to three years of experience in technology support, operations, information technology, or a related field preferred.
- Strong troubleshooting, problem-solving, and customer service skills.
- Working knowledge of Microsoft 365 applications and general computer systems.
- Excellent communication and organizational abilities.
- Ability to learn new technologies, manage multiple priorities, and work independently in a fast-paced environment.
What We Offer:
- Competitive Salary: Your hard work deserves great pay!
- Comprehensive Benefits: Including health, life, dental, vision, and a health savings account.
- Retirement Planning: 401K and profit-sharing options.
- Incentives: Annual Incentive Compensation Program available for all benefit eligible employees
- Work-Life Balance: Paid vacation and holidays.
Recognized Excellence:
Join a team recognized as the “Best of the Best” by Independent Bankers magazine and one of the “50 Best Places to Work” by Prairie Business magazine!
Ready to Make a Difference?
If you’re ready to take the next step in your career and be part of a community-focused bank, apply today at www.starionbank.com! Starion Bank- Taking You Further.
Apply now and become a vital part of our team!
Starion Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.