What are the responsibilities and job description for the Mental Health Specialist Manager FT position at StarCare Specialty Health System?
StarCare Specialty Health System (StarCare) is seeking a full time Mental Health Specialist Manager to lead its outstanding team of Mental Health Specialists supporting people with mental illness at the Sunrise Canyon Psychiatric Hospital Inpatient Unit. The Mental Health Specialist Manager serves as the onsite leader responsible for the supervision, training, and operational coordination of Mental Health Specialist (MHS) staff across hospital units. This role ensures the delivery of safe, therapeutic care environments by managing staffing coverage, facilitating daily assignments, and providing clinical and administrative support. The MHS Manager acts as a liaison between MHS staff and hospital leadership, contributes to policy development, oversees documentation compliance, and supports quality improvement initiatives. As a key member of the interdisciplinary team, the MHS Manager upholds the mission, values, and strategic goals of StarCare Specialty Health System.
Responsibilities:
- Ensure appropriate MHS staffing coverage across all hospital units, adjusting assignments to meet patient care needs and acuity levels.
- Supervise MHS personnel, including recruitment, onboarding, training, performance evaluation, coaching, and disciplinary actions in accordance with organizational policies.
- Provide leadership and operational oversight in collaboration with the Director of Clinical Social Services, serving as a point of contact for staff concerns and escalations.
- Collaborate with interdisciplinary teams to assess patient and program needs, delegating responsibilities to optimize care delivery.
- Facilitate orientation and ongoing mentorship for new and existing staff to promote clinical competency, professional development, and team integration.
- Design and implement staff education programs aligned with organizational standards, regulatory requirements, and evidence-based practices.
- Communicate staffing, operational, and clinical concerns to hospital leadership, contributing to policy development and continuous quality improvement efforts.
- Monitor and support the delivery of patient care to ensure adherence to safety protocols, quality standards, and regulatory guidelines.
- Respond to hospital emergencies, including Code and Rapid Response calls, providing behavioral health support and coordination with nursing and medical teams.
- Provide direct patient care and psychoeducation as needed, in accordance with the Nurse Practice Act and StarCare policies.
- Audit and ensure timely completion of required documentation to maintain compliance with internal workflows and external regulations.
- Promote and model StarCare’s mission, values, and goals through all supervisory, clinical, and administrative activities.
- Maintain regular and consistent attendance and availability during assigned work hours.
- Ensure training, certifications, and credentials are current and compliant in accordance with center, federal, state, and local regulations, as well as StarCare policies and procedures.
- Ensure adherence to Joint Commission standards and all applicable guidelines governing inpatient services and treatment.
- Lead or participate in special projects, committees and initiatives that align with departmental goals and organizational priorities.
Schedule: This is a full-time, hourly, on-site position. Standard work hours are scheduled in 10-hour shifts. However, shift length and scheduling may be adjusted as needed to ensure adequate staffing coverage and to meet the operational needs of the unit and the organization.
Benefit Package: StarCare offers an expansive benefit package including, but not limited to: Company-paid medical coverage, fully funded employer contribution to HSA, company-paid life insurance, company paid hospital indemnity plan, retirement plan with up to 12% employer match, front loaded paid time off (PTO), thirteen (13) paid holidays, sabbatical leave, longevity augmentations, and employee referral augmentations.
Qualifications:
- Associate degree in Human Services, Psychology, Social Work, or a related field with at least five (5) years of direct experience in psychiatric or mental health care settings.
- Bachelor’s degree in Human Services, Psychology, Social Work, or a related field preferred.
- Supervisory or leadership experience in behavioral health or inpatient psychiatric settings preferred.
Skills & Abilities:
- Problem Solving: Ability to analyze situations, identify challenges, and develop effective solutions.
- Communication: Strong verbal, written, and electronic communication skills to convey information clearly and professionally.
- Collaboration: Ability to work effectively with others across teams and departments to achieve shared goals.
- Living Company Values: Demonstrates behaviors and decision-making aligned with the organization’s core values and mission.
- Documentation: Proficient in accurately recording, organizing, and maintaining information in various formats.
- Project and Outcome Management: Ability to plan, execute, and monitor tasks and projects to achieve desired outcomes within established timelines.
- People Management: Ability to lead, support, and develop team members through effective supervision, coaching, and performance management.
Additional Requirements:
- Must pass all pre-employment and annual screenings, including drug screen, criminal background, nursing registry, and MVR.
- Must have a Texas driver's license, liability auto insurance, and be insurable under the Agency's insurance.
Physical Demands:
Working Conditions:
This role may be exposed to the following:
WHY CHOOSE STARCARE?
Welcome to StarCare Specialty Health System, where your passion for making a difference thrives! At StarCare, we imagine a community where all people have hope and the opportunity to achieve their full potential for health and wellbeing. Here's why you should choose StarCare:
- Impactful Purpose: Contribute to meaningful change as the state-designated Local Authority for mental health, intellectual disabilities, and substance use disorders. Be a catalyst for positive empowerment.
- Comprehensive Care: StarCare offers a broad array of specialty healthcare services that support and empower people as valued members of the community.
- Collaborative Environment: StarCare is proud to work with a network of community stakeholders to ensure all people have access to the healthcare they need.
- Professional Growth: StarCare offers many different opportunities for growth in the fields of mental health, substance use disorders, aging, intellectual & developmental disabilities, veterans, and healthcare administration. Come grow your career with us!
- Legacy of Service: Since 1967, StarCare has provided hope and health to Lubbock, Hockley, Lynn, Crosby, and Cochran counties.
At StarCare Specialty Health System, your work is not a job. It's a fulfilling journey of providing hope and supporting and empowering people as valued members of the community. Ready to get started? We’ve been waiting for you!
EEO Statement: StarCare Specialty Health System provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.