What are the responsibilities and job description for the Service Technician position at Star City Pest Control & Wildlife?
Overview
We are seeking a dedicated and motivated Service Technician to join our team. In this role, you will be responsible for providing exceptional customer service while promoting and selling our products and services. You will play a key role in ensuring customer satisfaction through effective communication, problem-solving, and technical expertise.
Responsibilities
Engage with customers to understand their needs and provide tailored solutions. Demonstrate product features and benefits to potential customers. Conduct service calls to troubleshoot and resolve customer issues effectively. Maintain accurate records of customer interactions, sales activities, and service requests. Collaborate with team members to achieve sales targets and enhance customer experience. Stay informed about industry trends, product updates, and competitor offerings. Provide feedback to management on customer needs and market opportunities.
Requirements
Strong interpersonal skills with the ability to build rapport with customers. Excellent communication skills. Ability to work independently as well as part of a team. Technical aptitude or willingness to learn about products and services offered. Strong problem-solving skills with a focus on customer satisfaction. A valid driver’s license.
If you are passionate about delivering outstanding service (and have a knack for sales), we encourage you to apply for this exciting opportunity as Service Technician.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Compensation Package:
- Commission pay
Schedule:
- 8 hour shift
Ability to Commute:
- Roanoke, VA 24013 (Preferred)
Work Location: In person
Salary : $18 - $20
