Senior Accounts Receivable Analyst

About us: Stanley 1913 - Built for Life® since 1913. 

The Stanley 1913 brand has fueled the human experience since the iconic Stanley vacuum bottle revolutionized the way people enjoyed food and beverage. Today, our colorful and thoughtfully designed products including the popular Quencher™ series go beyond function, elevating everyday moments with style and empowering active lifestyles. We’re a community of creators, builders, and inventors who believe in creating sustainable products for a better life and world that minimizes our impact on the planet. Learn more at www.stanley1913.com. 

Position Overview

The Senior Accounts Receivable Analyst plays a critical role in supporting healthy cash flow and financial performance across Stanley 1913’s Americas business. This position owns key aspects of accounts receivable, collections, chargeback resolution, and customer credit management. You will partner closely with customers and cross-functional teams—including Sales, Logistics, Customer Service, and Finance—to resolve account issues, mitigate credit risk, improve processes, and ensure transactions and reporting are completed accurately and on time. The ideal candidate brings strong analytical judgment, a customer-focused approach, and the ability to independently manage a complex portfolio in a fast-paced, evolving environment.

What You'll Do

Accounts Receivable, Collections, and Chargebacks (70%)
•    Manage the end-to-end accounts receivable process for an assigned customer portfolio, including collections, account reconciliations, dispute resolution, and root-cause analysis.
•    Proactively manage aging balances, unapplied payments, credits, and deductions; contact customers regarding past-due balances, provide account statements, and establish clear plans for payment or issue resolution.
•    Partner with internal teams to validate, research, dispute, and resolve customer chargebacks and claims, while identifying recurring trends and recommending solutions to address underlying process issues.
•    Process customer credit memos and refunds in accordance with internal policies and review orders on credit hold, balancing risk mitigation with business and shipment needs.
•    Maintain accurate customer credit, collections, and account documentation while building productive relationships with internal business partners and external customers.
•    Prepare weekly and monthly AR aging reports, metrics, and portfolio updates; support financial reporting, month-end and year-end close, and internal and external audits while ensuring compliance with company and group accounting requirements.
•    Participate in operational improvement, automation, and system-enhancement initiatives.

Credit Management (30%)
•    Support the onboarding of new customer accounts, including credit review and establishment of appropriate credit terms and limits.
•    Evaluate the creditworthiness of new and existing customers using financial documents, credit reports, payment history, and other available risk data.
•    Conduct regular reviews of customer credit limits and payment terms, identifying emerging risks and recommending appropriate actions.
•    Use multiple credit-risk platforms and data sources to inform credit decisions.
•    Communicate credit findings, risks, and recommended solutions clearly to Finance leaders and cross-functional partners.

Who You Are

•    Bachelor’s degree in Finance, Accounting, or a related field, or an equivalent combination of education and relevant experience.
•    8 years working experience in finance and accounting, AR, Chargeback, Credit Management experience, or a related finance and accounting function.
•    Experience leading complex customer accounts and independently resolving collections, deductions, payment application, and credit issues.
•    Strong understanding of customer credit analysis, financial risk assessment, and accounts receivable controls.
•    Experience working in a multinational or complex, matrixed organization; experience within a group-company structure is a plus.
•    Experience working with ERP systems such as Oracle EBS and SAP.
•    Proficiency in use of MS Office, in particular MS Excel/PowerPoint/Power BI
•    Advanced proficiency with Microsoft Excel and experience creating clear financial reports and analysis.
•    Experience with PowerPoint and Power BI is preferred.

The Stanley 1913 brand is committed to a diverse and inclusive work environment. PMI is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please reach out to recruiting@stanley1913.com. 

Stanley 1913 is a total rewards company, which includes rewards beyond base salary. At Stanley 1913, full-time employees are eligible for an annual bonus, based on company and individual results. In addition, we offer a variety of employee benefits, personalized time off, 14-Paid holidays, dental, vision, 401(k), and much more.

About our parent company: Morgan Street Holdings   

The Stanley 1913 brand is owned by Morgan Street Holdings (formerly HAVI), a privately held enterprise with a diverse portfolio of operating companies, including HAVI Supply Chain, tms, and Continental.  Morgan Street Holdings’ portfolio provides best-in-class sourcing and supply chain capabilities, brand-defining marketing and promotion services, innovative consumer products, and dining and refreshment food solutions. Morgan Street Holdings employs over 10,000 people and serves 300 customers across the globe.  

Morgan Street Holdings supports the Stanley 1913 brand with competitive pay and benefits, along with exposure to diverse industries and professional networking and development opportunities.