What are the responsibilities and job description for the Customer Service Representative position at Stanley Steemer?
**Job Overview:** We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients. **Duties:** - Communicate with customers via phone, email, and chat to assist with inquiries, orders, and issue resolution. - Multilingual skills are a plus to cater to a diverse customer base. - Utilize upselling techniques to promote products or services. - Handle sales inquiries and process orders accurately. - Bilingual proficiency in English and Spanish is preferred. - Analyze customer needs and recommend appropriate solutions. - Perform data entry tasks accurately and efficiently. **Requirements:** - Proven experience in customer service or a related field. - Excellent communication skills and a customer-oriented approach. - Proficiency in English; fluency in Spanish is a plus. - Strong data entry skills with attention to detail. - Ability to analyze information and resolve issues promptly. Joining our team as a Customer Service Representative offers the opportunity to interact with diverse customers, enhance your communication skills, and contribute to a positive customer experience. If you are passionate about customer service and possess the required skills, we welcome you to apply for this rewarding position.
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Ability to Commute:
- Woodside, NY 11377 (Required)
Ability to Relocate:
- Woodside, NY 11377: Relocate before starting work (Required)
Work Location: In person
Benefits:
Health Insurance, 401K Plan, Vacation & Paid Time OffSalary : $18