What are the responsibilities and job description for the French and English Bilingual Customer Support Agent position at Stampin' Up!?
Description
Description
Be Part Of What’s Next
Stampin’ Up! is in an exciting season of transformation—and we’re looking for people who are energized by change, not intimidated by it. If you’re a positive problem-solver with a people-first mindset, an empathetic nature, and the courage to lean into growth, you might be exactly who we’re looking for.
Between supporting our global sales force (our beloved “demonstrators”) and creating the world’s best stamps, ink, and paper, we believe in showing up for people—our customers and each other—while building what’s next together.
Sound like your kind of challenge? Keep reading.
Why You’ll Love It Here
No cold calling. No sales quotas. No weekends.
Just meaningful conversations, real problem-solving, and the space to focus on what matters most—delivering exceptional service while maintaining a healthy work/life balance.
What You’ll Do
Full-Time
We’re hiring for closing shift:
10:30am–7:00pm (two 15-minute breaks 30-minute lunch)
What You Bring
Apply today and be part of a team building the future together.
Description
Be Part Of What’s Next
Stampin’ Up! is in an exciting season of transformation—and we’re looking for people who are energized by change, not intimidated by it. If you’re a positive problem-solver with a people-first mindset, an empathetic nature, and the courage to lean into growth, you might be exactly who we’re looking for.
Between supporting our global sales force (our beloved “demonstrators”) and creating the world’s best stamps, ink, and paper, we believe in showing up for people—our customers and each other—while building what’s next together.
Sound like your kind of challenge? Keep reading.
Why You’ll Love It Here
- Wicked-awesome benefits package (seriously, compare it)
- Friday dress code every day (hello, jeans)
- Extreme crafting experiences (optional, but fun!)
- Generous paid time off (work/life balance matters
- Tuition assistance & 401(k) with company match
No cold calling. No sales quotas. No weekends.
Just meaningful conversations, real problem-solving, and the space to focus on what matters most—delivering exceptional service while maintaining a healthy work/life balance.
What You’ll Do
- Live our core values: caring about people first, acting with courage, bettering our best, and owning it
- Create positive, empowering experiences in every interaction
- Resolve demonstrator concerns with empathy, integrity, and accountability
- Provide friendly, professional support on inbound contacts while meeting productivity and quality standard
- Stay knowledgeable on products, promotions, events, and the Demonstrator Compensation Plan
- Jump in to support special projects and company initiatives as we continue to evolve
Full-Time
We’re hiring for closing shift:
10:30am–7:00pm (two 15-minute breaks 30-minute lunch)
What You Bring
- High school diploma or equivalent
- Comfort with technology (computers, software, phone systems)
- Strong verbal and written communication skills with fluency in both English and French
- Ability to sit for extended periods
- Previous call center or customer service experience preferred
- A positive attitude, adaptability, and a genuine desire to help others
Apply today and be part of a team building the future together.
Salary : $19