Project Manager

Location: Little Rock, AR

Department: Project Management

Reports To: Director of Project Management

FLSA Status: Exempt

Position Summary:

The Project Manager acts as the critical driver of project management with national and local customers. This role estimates and manages projects to include the repair, maintenance, and installation of infrastructure cabling and technology equipment.

Key Responsibilities:

• Estimate jobs and prepare proposals for clients
• Manage National Technology / Low Voltage jobs
• Effectively communicate job expectations
• Ensure compliance with company policies and Safety practices
• Define and achieve superior customer service objectives through never-ceasing efforts to provide the best customer service in our field
• Make customer service focused contributions to the company strategic plans and ongoing business reviews
• Prepare and complete action plans; implement production, productivity, quality, and customer-service standards; resolve problems; identify customer service trends; determine system improvements
• Monitor customer service performance by maintaining contact with customers, visiting worksites, conducting customer surveys, benchmarking best practices, analyzing information and applications
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
• Maintain open and positive communication (both in verbal and written form) with employees, departments, customers and vendors.
• Other job duties as assigned.

Qualifications:

• Five years’ Field Experience
• Two years in estimating/project management role
• Must possess a high school diploma or equivalent.
• Must be able to work overtime, nights, and weekends when required.
• Must be able to provide proof of US Citizenship.
• Must have a current driver's license and insurable MVR – no major violations.
• Must pass a pre-employment drug screen and detailed background investigation.
• Knowledge of general accounting practices and methodologies.
• Ability to develop process improvement, decision making, managing processes, staffing, planning, tracking budget expenses, analyzing information, developing standards, emphasizing excellence & quality
• Strong interpersonal and communication skills.
• Strong desire to make yourself and those around you better at, and more knowledgeable
• Significant experience with the Microsoft Office suite including Outlook, Excel and Word
• Proven ability to solve problems, from carefully defining root causes to determining whether implemented solutions are producing the desired results
• Leadership skills that focus as much on ensuring that people understand why something is important as what needs to be done
• Strong listening skills and the ability to understand issues from multiple perspectives is key!
• Strong organizational skills to include the capacity to schedule and prioritize what sometimes may be multiple needs for resources
• General knowledge of typical industry contracts and the ability to create and/or evaluate them is highly desirable.

Preferred Qualifications:

• 3 to 5 years of strong project management skills, preferably in the deployment of technology as described above.
• Full-project lifecycle experience4 with national rollouts, MAC work, and related projects.

Additional Information:

Safety-Sensitive Role:

This position is classified as safety-sensitive and is subject to pre-employment and ongoing drug and alcohol testing in accordance with state and federal guidelines. Safety-sensitive roles involve responsibilities where impairment could present a risk to the employee or others.

Equal Employment Opportunity:

Staley Technologies is committed to providing equal employment opportunities to all individuals regardless of race, color, ethnicity, national origin, religion, gender, sexual orientation, gender identity, age, disability, veteran status, or any other protected characteristic.