What are the responsibilities and job description for the Customer Service position at Stainless Piping Specialists?
If the idea of becoming an important part of our Customer Service team sounds perfect, that’s great! You’ll be a crucial part of SPS/AMG, ensuring customer communications and orders are handled efficiently and correctly.
We are looking for a Customer Service team member to help with the handling of all facets of customer service and order entry in our Omro office. The ideal candidate will be a hard-working professional able to undertake a variety of customer support tasks.
We are looking for a Customer Service team member to help with the handling of all facets of customer service and order entry in our Omro office. The ideal candidate will be a hard-working professional able to undertake a variety of customer support tasks.
Job duties include, but not limited to:
- Assist customers via phone calls, emails and other written communications.
- Processing customer and supplier orders within ERP system.
- Assist in managing customer records and files.
- Update paperwork and databases.
- Create documents, including correspondence and reports.
Job Qualifications:
- High School diploma or equivalent, required
- Ability to build relationships with customers, suppliers, and coworkers
- Proficient computer skills Windows Office programs (Outlook, Excel, Word)
- Experience with ERP systems is desirable
- Attention to detail is essential
- Previous customer service experience in a manufacturing setting a plus
Benefits:
- Paid Vacation.
- Paid employee life insurance policy
- Paid Holidays
- 401K Match
- Offered Health, Dental, & Vision
- Paid short/long-term disability insurance.
- First shift days
GREAT opportunity for someone seeking consistent employment in a critical industry. Enjoy working in a team-oriented atmosphere. Alliance Metals Group, Stainless Piping Specialists, distribute and produce the highest quality stainless steel fittings, flanges, manifolds & pipe fabrications for various industries. Join our talented team & experience what SPS/AMG has to offer!