What are the responsibilities and job description for the Front Desk Receptionist Medical Office position at Stafford Medical Associates?
Front Desk Medical Receptionist for new medical office projected to open beginning of March
We are looking for a friendly, reliable, and detail-oriented Front Desk Medical Receptionist to join our healthcare team. This position is the first point of contact for patients and is essential to providing excellent customer service and smooth office operations.
Responsibilities
- Greet and assist patients and visitors in a professional and welcoming manner
- Schedule, confirm, and manage patient appointments
- Answer and direct phone calls, manage emails, and handle office correspondence
- Register patients and update demographic and insurance information in EMR systems
- Verify insurance and collect co-pays and payments
- Prepare, file, and retrieve patient records and documents
- Maintain a clean, organized, and calm reception area
- Ensure compliance with HIPAA and office policies
- Provide compassionate and professional patient service
Qualifications
- Strong communication and interpersonal skills
- Experience with EMR
- Excellent organizational and multitasking abilities
- Ability to remain calm and professional in a fast-paced environment
- Attention to detail and commitment to confidentiality
Benefits
- Health benefits
- Paid time off (PTO)
- Paid holidays
- 401(k) retirement plan
- Uniform reimbursement
- Supportive team environment
- Opportunities for growth
Job Type: Full-time
Benefits:
- 401(k)
- Health insurance
- Paid orientation
- Paid time off
- Uniform allowance
Work Location: In person