What are the responsibilities and job description for the Delivery Manager - (Hybrid) Atlanta, GA position at Staffingine LLC?
Job Title: Delivery Manager
Job Location: Atlanta, GA (Hybrid)
Job Type: Full-Time
Job Description:
The Delivery Manager (DM) is a client facing leader responsible for owning delivery excellence, customer relationships, and commercial outcomes across one or more strategic accounts. This role mirrors a mature delivery leadership position - accountable for continuity of engagements, protection and growth of existing revenue, margin discipline, and team health.
The DM plays a critical role in revenue assurance, account expansion through credibility, and sustained customer trust.
Qualifications & Experience
- 12 15 years of experience in technology delivery with significant US client facing exposure.
- Proven experience managing large, multi team engagements with direct P&L responsibility.
- Strong background in enterprise application development, data platforms, or digital transformation.
- Lead and manage end-to-end delivery of Google Cloud Platform-based projects (migration, modernization, data, AI/ML, DevOps).
- Exposure working with Credit Cards Payments .
1. Customer Relationship & Trust Building
- Act as a delivery face for the customer, building long term, trusted relationships with Product, Engineering, and Business stakeholders.
- Lead regular governance forums (MBRs, QBRs, exec connects) focused on outcomes, risks, and value realization, not just status reporting.
2. Delivery Leadership & Execution Ownership
- Own end to end delivery across multiple initiatives or portfolios - ensuring predictability, quality, and alignment to agreed success criteria.
- Ensure continuity of delivery across SOW transitions, renewals, and ramp ups/ramp downs with minimal disruption to the customer.
3. Revenue Protection & Margin Accountability
- Be accountable for protecting existing revenue - ensuring there is no leakage due to delivery slippage, misalignment, or poor forecasting.
- Own delivery P&L hygiene:
- Partner with Finance and Account leadership to ensure revenue visibility beyond current SOWs and timely renewal conversations.