Technical Support - In Vivo

Job Title: Technical Support – In Vivo

Location: Wilmington, MA
Job Type: 12 Months
Pay Rate: $24/hour
Schedule: Monday–Friday, 7:00 AM–3:30 PM
Additional Schedule Requirements: Weekend work may be required based on business needs. Must be willing to work at least 2 holidays per year.
Interview: In-person

Job Summary:

We are seeking a Technical Support – In Vivo professional to support laboratory testing and nonclinical research activities in a regulated laboratory environment.

The ideal candidate will have at least 6 months of laboratory experience, strong attention to detail, and hands-on experience with basic laboratory techniques, particularly pipetting. Experience with immunoassays, serology, animal handling, or animal husbandry is a plus.

Under direct supervision, this position will perform specimen receipt, preparation, and testing in accordance with SOPs, study protocols, and applicable GMP requirements.

Essential Duties and Responsibilities:

• Perform laboratory activities including reagent preparation, laboratory maintenance, monitoring, and routine testing of client samples.
• Perform routine immunoassay and serology testing, including ELISA and IFA methods.
• Perform hemagglutination testing as required.
• Assist with receipt and handling of samples for testing.
• Prepare data forms for routine serology testing.
• Record assay parameters accurately according to study protocols.
• Perform proper sample dilutions.
• Operate and maintain laboratory pipettes accurately.
• Assist with preparation of departmental media and diluents.
• Follow proper labeling and storage procedures for laboratory materials.
• Help maintain an adequate supply of materials required for laboratory assays.
• Ensure raw data records are accurate, complete, organized, and compliant with study protocols and GMP requirements.
• Assist project managers and technical staff with planning and conducting serology assays.
• Support additional laboratory activities, including clinical observations and animal husbandry, as needed.
• Assist with general laboratory housekeeping and inventory management.
• Maintain proficiency in departmental SOPs and develop a general understanding of laboratory processes.
• Perform other related duties as assigned.

Qualifications:

• Minimum 6 months of laboratory experience required.
• Associate's degree in Biological Sciences or a related discipline preferred.
• Bachelor's degree in Biological Sciences or a related field preferred.
• Equivalent combinations of education and experience may be considered.
• Hands-on laboratory experience with pipetting is highly desirable.
• Experience with ELISA, IFA, immunoassays, serology, or hemagglutination is a plus.
• Experience with animal handling or animal husbandry is preferred.
• Strong organizational and prioritization skills.
• Excellent attention to detail and accuracy.
• Effective verbal and written communication skills.
• Ability to communicate effectively in both one-on-one and small-group settings.
• No specific certification or licensure is required.

Physical Requirements

• Ability to move throughout the laboratory and operate a computer.
• Ability to remain stationary while performing laboratory procedures.
• Frequent and accurate use of laboratory pipettes.
• Ability to observe, inspect, and interpret laboratory experiments.
• Close vision and the ability to adjust focus and distinguish colors are required.
• Ability to frequently lift or move up to 10 lbs. and occasionally lift or move up to 25 lbs.
• Must be able to wear required PPE, including gloves, protective clothing, and eye protection.

Work Environment:

• General laboratory working environment.
• Regular use of protective clothing, including cap, gloves, scrubs, lab coat, and safety glasses.
• Work with biological samples and potential exposure to zoonotic diseases and biohazards.
• May work with sharp objects, including needles, glass pipettes, and pipette tips.
• Noise levels may range from low to moderate depending on the task.