What are the responsibilities and job description for the 1st Shift - Assistant Deli Manager position at Staffing Support Specialists?
Job: Assistant Deli Manager
SCOPE OF POSITION:
Reporting directly to the Store Director (SD), is responsible for day-to-day Deli department operations and assigned personnel. Provides day-to-day coordination/direction over Deli Associates. Assists in direct performance of duties and responsibilities of Deli personnel on a day-to-day basis.
BASIC FUNCTION: Effectively and efficiently manages Deli operations and assigned personnel to achieve established department sales, marketing and profit goals. Promotes and maintains positive customer and employee relations.
ESSENTIAL FUNCTIONS:
- Provide day-to-day direction coordination, motivation and follow up regarding assigned personnel.
- Promotes and maintains compliance to store and Deli department policies, procedures and processes.
- Ensures product availability, quality, variety, freshness, proper display and access meets established standards.
- Ensures that the Deli department and department personnel adhere to Company, local, state and federal health and civil code regulations relating to product handling/processing and related health regulations and sanitary procedures.
- Places orders from warehouse.
- Provides direction and mentoring to Assistant Deli Manager and lead personnel as required.
- Able to write weekly work schedules to ensure all assigned shifts are properly staffed.
- Able to provide coordination, delegation and follow up of department personnel to ensure maximum performance. Audits performance and takes appropriate/timely corrective action as required.
- Promote and maintain a flexible, cooperative, positive, team oriented, customer-focused attitude within internal store personnel and between all store locations. Leads by example.
- Keeps Store Director informed of concerns, issues, etc. warranting their attention, knowledge of, action and/or resolution in a timely manner.
- Works in unison with all management team to achieve store objectives.
- Promote and maintain positive customer service and relations.
- Provides direction, motivation, coordination, support, training/cross training, development, and follow-up of assigned personnel.
- Responsible for timely performance/development evaluation for assigned personnel.
- Able to perform related duties/functions of Deli operations and Deli Associate job functions.
- Review time and attendance of associates and take appropriate action per review and approval of Store Director.
- Able to work varied shifts and meet attendance requirements.
- Maintain department records, files, accounts and databases in areas of responsibility as required. Ensures security and confidentiality of assigned company records, financial records, databases, file, etc.
- Keeps Store Director, assistant manager, lead personnel aware of concerns, issues, etc. warranting their attention, knowledge of, action and/or resolution in a timely manner.
- Notifies Store Director on personnel or policy violations requiring SD attention and/or requires disciplinary action.
- Ensures department personnel present a neat, well-groomed appearance and wear appropriate store attire and nametag.
- Maintain effective housekeeping on a regular basis.
- Able to meet and maintain expected performance level for the essential job functions required in this position.
- Able to meet and maintain the requirement in this positions Physical & Environmental Factor Sheet.
- Able to perform other duties as deemed necessary by Store Director or Assistant Store Manager.
Position Skills/Requirements:
Core Position Requirements - All Positions
- Embrace and live our Company Mission Statement.
- Display and maintain our SOUP commitment- "Sense Of Urgency Please."
- Be a team player and be flexible, versatile, supportive, positive, do one's fair share and not display it's a "not my job mentality".
- Meet and maintain position availability, attendance and punctuality expectations.
- Able to work efficiently/effectively in a fast paced multi-changing work environment and embrace change.
- Remember image is vital -therefore, good hygiene, wearing appropriate company apparel, name tag, hair nets where designated, and a smile is required. Remember, "Beat the Greet".
- Meet position productivity, accuracy, and quality, dependability and Job PHYSHEET requirements.
- Abide by company and department policies, practices and procedures.
- Understand that one's work schedule continues to be based upon store needs, the season, and includes working holidays, weekends, and varied work schedules and/or shifts, as warranted.
- As a member of our management team, understand that with our having multiple store locations, you could be expected to assist such locations, when warranted and/or be "open to transfer opportunities" to such locations if such need/opportunities arose.
Position Specific Requirements:
- Sound working knowledge of Deli operations, practices and procedures within a retail grocery environment desired.
- Able to effectively and efficiently provide direction, coordination, day-to-day follow-up, training and development and performance evaluation of department personnel.
- Supervisory or management experience preferred with such experience in retail a plus.
- Project a positive business image and lead by example.
- Able to work efficiently/effectively in a fast paces multi changing work environment.
- Excellent administrative teams building, mentoring, organization, coordination, and attention to detail and follow through skills.
- Excellent customer relations, communications and problem solving skills.
- Effectively work with people of varied socio-economic backgrounds.
- Able to do basic PC entries required in this position
- Able to meet Physical & Environmental requirement of job.
- Be self-directed and results oriented.
- Able to write and adjust weekly work schedules.
- Able to work varied hours and shifts as required.
- Able to work with Deli department supplies, products and department sanitation supplies. (Not be allergic to products, supplies or have problems with smells.)
- Able to operate department equipment in a safe and efficient manner. (Must be 18 years of age older)
- Able to meet and maintain job productivity, attendance, punctuality, safety requirements and wear sanitary and/or safety attire.
- Due to nature of direct contact with and processing of food products for consumption, is able to meet and maintain personal and department health and sanitary practices to protect public from exposure/contamination of product handled/processed within established State Health Regulations/Mandates. (Note: We will provide reasonable accommodations for personal situation as warranted to meet and maintain State Health Regulations/Mandates.)
EQUIPMENT/TOOLS OPERATED: Proficient skill in operation of standard department equipment, which includes mixers, grinders, scales, fryers, knives and sanitizing equipment.
We are committed to a policy of equal opportunity for all employees. We seek to match you with opportunities that best match your skills and needs, and it is our policy to administer these activities in a manner which does not discriminate against or give preference to any person because of race, color, religion, age, sex, national origin, disability, ancestry, sexual orientation, military service, marital status, arrest or conviction record, or any other discriminatory basis prohibited by state or federal law. All employees are required to have a proof of identity and authorization to work.