What are the responsibilities and job description for the Customer Service Representative position at Staffing Solutions of Hawaii?
This is not a remote role. Applicants must be able to report to work on time as scheduled.
Position: Customer Service Representative
Location: Honolulu, HI
Pay: Starting at $19.37/hour
Experience: Minimum 2 years of customer service experience.
Type: Full-time; Direct Hire
Schedule: Monday - Friday, 8:00am to 5:00pm
Staffing Solutions of Hawaii is seeking a Customer Service Representative to join a growing and dynamic team!
Job Description
We are proud to be an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Position: Customer Service Representative
Location: Honolulu, HI
Pay: Starting at $19.37/hour
Experience: Minimum 2 years of customer service experience.
Type: Full-time; Direct Hire
Schedule: Monday - Friday, 8:00am to 5:00pm
Staffing Solutions of Hawaii is seeking a Customer Service Representative to join a growing and dynamic team!
Job Description
- Answer member inquiries about benefits, eligibility, enrollment, claims, billing, and pensions.
- Work in a fast-paced phone and computer environment, juggling multiple tasks with accuracy.
- Research and explain information from computer systems and legal plan documents.
- Handle challenging service situations calmly and professionally.
- Learn industry systems including Trust Partner, Quick Claims, and ADP (full training provided).
- Typing speed of at least 45 WPM.
- Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
- Strong written and verbal communication with proper grammar, punctuation, and spelling.
- Organized, detail-oriented, and adaptable to changing priorities.
- Ability to lift, push, and pull up to 10 lbs.
We are proud to be an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Salary : $19