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Customer Success Manager-Sales NY

Staffing Solutions Enterprises
Albany, NY Full Time
POSTED ON 7/17/2026
AVAILABLE BEFORE 8/23/2026
Customer Success Manager – Sales & Marketing (NY)

Are you a dynamic professional passionate about building strong client relationships and driving innovative promotional initiatives? We are seeking a highly motivated Customer Success Manager to join our vibrant team in New York. In this pivotal role, you'll be at the forefront of developing and executing strategic promotion plans that boost client engagement, retention, and overall satisfaction. If you're a collaborative communicator with a knack for organization and a keen understanding of the gaming industry, this is your opportunity to make a significant impact and grow your career in a fast-paced environment.

This role is a base salary of $60,000 commissions.

Benefits include Profit Sharing, Medical, dental, and prescription plans, Health and Dependent FSA, LTD, AD&D and Term Life Insurance, 401k, and PTO time.

Locations: NY - Watertown, Plattsburgh, Syracuse & Albany

Required Skills

  • Excellent organizational skills with the ability to manage multiple priorities simultaneously
  • Strong communication skills, both written and verbal, with the ability to explain complex concepts clearly
  • Ability to develop and implement promotional strategies within budget constraints
  • Experience in building and maintaining client relationships and managing stakeholder expectations
  • Adaptability to changing priorities and environment
  • Proactive problem-solving with a focus on continuous improvement
  • Basic understanding of marketing, CRM operations, and gaming industry KPIs (a plus)

Nice To Have Skills

  • Knowledge of gaming industry trends and KPIs
  • Experience with promotional campaign management and marketing strategy development
  • Familiarity with legal and regulatory requirements related to promotions and marketing activities
  • Previous experience working in a fast-paced sales or client success environment

Preferred Education And Experience

  • Associate degree or higher in Business, Marketing, Communications, or a related field
  • Previous experience in customer success, sales support, or marketing roles, ideally within the gaming or entertainment industry

Other Requirements

  • Ability to work effectively within budget and regulatory constraints
  • Willingness to support onboarding and deployment of new initiatives
  • Strong team player with a positive, can-do attitude and enthusiasm for learning

If you’re ready to leverage your skills in a challenging and rewarding environment, don't hesitate — apply now and make a real difference in our organization!

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Staffing Solutions Enterprises, StaffMatrix, BV Staffing, and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.staffingsolutionsenterprises.com/privacy-policy/

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Salary : $60,000

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