Quality Control General Manager – Food Safety

About the Role

We are seeking an experienced Quality Control General Manager to lead and oversee food safety and quality programs across a nationwide network of food distribution, warehouse, and kitchen operations. This is a senior leadership role responsible for ensuring regulatory compliance, audit readiness, and consistent food safety standards across multiple locations.

The ideal candidate is a hands-on food safety leader with experience managing multi-site operations, leading remote quality teams, and serving as the primary point of accountability for audits, inspections, and corrective actions.

Key Responsibilities

Food Safety & Quality Leadership

• Develop, implement, and oversee company-wide food safety and quality programs in alignment with FDA, USDA, SQF, HACCP, FSMA, and customer requirements
• Ensure all facilities maintain continuous audit readiness

Nationwide Team Management

• Lead, mentor, and develop a distributed team of 10 Quality Control professionals across multiple U.S. locations
• Establish performance expectations, KPIs, and conduct regular reviews

Audits & Compliance

• Prepare for and lead regulatory, customer, and third-party audits
• Conduct scheduled and unannounced internal audits and inspections
• Manage corrective actions and follow-up to ensure sustained compliance

Operational Oversight

• Partner with Operations, Logistics, and Service Center leadership to integrate food safety standards into daily operations
• Support continuous improvement initiatives across all facilities

Risk Management & Problem Resolution

• Investigate customer complaints and food safety incidents
• Perform root cause analysis and implement preventive actions

Training & Documentation

• Develop and deliver food safety training programs
• Maintain SOPs, food safety records, and compliance documentation

Reporting & Communication

• Prepare operational, compliance, and performance reports for leadership
• Communicate trends, risks, and improvement opportunities clearly and effectively

Qualifications

Required Experience & Skills

• 5–7 years of progressive experience in food safety, quality assurance, or regulatory compliance within food manufacturing, distribution, or warehouse environments
• Proven experience leading multi-site or remote teams
• Strong working knowledge of FDA, USDA, FSMA, HACCP, and GFSI standards
• Ability to manage multiple priorities in a fast-paced operational environment
• Strong leadership, communication, and problem-solving skills
• Willingness and ability to travel nationwide and work flexible hours as needed

Preferred Education

• Bachelor’s degree in Food Science, Biology, Microbiology, Public Health, or a related field (or equivalent professional experience)

Preferred Certifications (one or more)

• HACCP
• PCQI / FSMA
• SQF Practitioner
• BRCGS
• GFSI
• GMP

Work Environment & Physical Requirements

• Ability to work in warehouse and service center environments with varying temperatures
• Ability to lift up to 50 lbs as required
• Ability to work safely around moving equipment in fast-paced operational settings
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

Pay: $95,000.00 - $105,000.00 per year

Application Question(s):

• This role requires frequent nationwide travel and occasional weekends/holidays. Are you able to meet this requirement?
• Relocation assistance is not available for this position. Are you currently based near, or willing to work from, one of our existing locations (Southern California preferred) without relocation support?
• How many years of progressive experience do you have in food safety, quality assurance, or regulatory compliance within food manufacturing, distribution, or warehouse operations?
• Have you been directly responsible for food safety and quality programs across multiple facilities or locations?
• Have you managed and developed a distributed or multi-location quality or food safety team (5 direct or indirect reports)?
• Which of the following best describes your audit experience? (Select one)

Assisted with audits

Led internal audits only

Led third-party and regulatory audits (FDA, USDA, SQF, etc.)

Limited or no audit experience

• What food safety programs or regulations have you been directly responsible for implementing or maintaining?
• Have you investigated food safety incidents or customer complaints and led root cause analysis and corrective actions?
• What environment have you supported in a food safety or quality leadership role?
• What certification do you currently hold?
• Have you been the primary person accountable for food safety compliance outcomes at an enterprise or regional level?

Work Location: Hybrid remote in Palmdale, CA

Salary : $95,000 - $105,000