Lead Cytogenetics Technologist

Supports teammates in executing team responsibilities. This role focuses on training and coaching, developing and improving standard work, and responding to abnormal conditions. Responsible for problem-solving, as well as ensuring safety and quality in team performance.

• Ensure the development and maintenance of standard work.
• Train and support the development of teammates.
• Audit processes to confirm adherence to standard work.
• Coach teammates when standards are not followed and escalate to the Group Leader as needed.

• Support continuous flow of specimens within the area of responsibility.
• Cover staffing gaps due to call-outs, project work, or unexpected absences.
• Monitor team productivity and respond promptly to Andon alerts.
• Provide hands-on support and troubleshoot instruments or equipment when possible.
• Confirm issue resolution with teammates before closing problems.

• Dedicate at least 70% of the day to continuous improvement activities.
• Identify opportunities to improve quality, customer service, productivity, and cost reduction.
• Actively contribute to performance improvements across the team.

• Ensure quality of testing within the assigned area.
• Investigate testing quality issues and implement corrective actions.
• Document abnormal conditions and communicate with appropriate personnel.
• Maintain point-of-use storage (organization, labeling, inventory communication).
• Ensure adherence to company policies, procedures, and quality systems.

• Maintain 5S standards to support safety and quality.
• Conduct visual control audits.
• Ensure proper use of PPE and safe work practices.
• Work proactively in environments with biological, chemical, and mechanical hazards.

• Escalate abnormal or serious personnel situations to the Group Leader.
• Act as a catalyst for team-building initiatives.
• Stay attentive to team morale and workplace dynamics.
• Collaborate effectively with teammates, leadership, and cross-functional partners.

• Fast-paced environment with physicians, technologists, and visitors.
• Exposure to infectious materials, chemical hazards, fire, and mechanical risks.
• Requires active movement, walking, and navigating around equipment.
• Physical tasks may include:
  • Stooping and reaching
  • Lifting 20–50 lbs.

• Experience in:
  • FISH Analysis (preferred)
  • Chromosome Analysis (blood and bone marrow) (preferred)
  • Cytogenetics Wet Bench Setup (preferred)

• Strong problem-solving and troubleshooting abilities
• Knowledge of:
  • Quality management systems
  • Laboratory workflows and testing processes
  • Instrument operation and maintenance
• Ability to:
  • Work in a fast-paced, multicultural environment
  • Manage multiple priorities
  • Support and lead a dynamic team
  • Communicate effectively with demanding customers
• Proficiency in Microsoft Office (especially Word and Excel)

• ASCP registered Medical Technologist (or equivalent) required
• Certification: CG (ASCP) required
• 2–5 years of relevant experience (or equivalent combination of education and experience)
• Demonstrated leadership capabilities

• Ability to plan, supervise, and execute responsibilities within assigned areas
• Flexibility for on-call duties to manage abnormal conditions
• Strong understanding of:
  • Company products and terminology
  • Quality control systems
  • Scheduling, supplies, and workflow management