What are the responsibilities and job description for the Field Training Supervisor - HVAC position at Stack Heating & Cooling LLC?
Field Training Supervisor - HVAC
$35-$40/hour Depending on Experience
Avon, OH | Leadership Opportunity | Full-Time
Stack Heating, Cooling, Plumbing & Electrical has been serving the Cleveland area for more than 48 years. As a family-owned company, we believe strong teams are built through training, support, accountability, and leadership that invests in people.
We're looking for an experienced HVAC professional ready to take the next step into leadership. This role is ideal for a high-performing Service Technician who enjoys mentoring others, solving complex problems, and helping elevate an entire service team.
If you're passionate about developing technicians, improving field performance, and being part of a company that values both culture and craftsmanship, we'd like to connect with you.
Why Join Stack?
- Leadership role with direct impact on team development
- Stable Monday-Friday schedule (7:30 AM - 5:00 PM)
- Established company with a strong local reputation
- Team-oriented culture with supportive leadership
- Modern training facility and continued education opportunities
- Long-term career growth within a growing organization
Benefits & Perks
Comprehensive Benefits Package
- Medical and dental insurance
- 75% employer-paid for employees
- 50% employer-paid for dependents
- 401(k) with 4% company match
- 100% employer-paid long-term disability insurance
- Paid holidays, vacation, and PTO
- Paid birthday off
- Bereavement and jury duty leave
- Optional supplemental insurance plans
Tools, Equipment & Support
- Paid training and continuing education
- State-of-the-art training facility
- Company-provided phone, tablet, and uniforms
- Boot and tool allowance
A Culture That Values Its Team
- Family-oriented work environment
- Employee appreciation events and company outings
- Catered breakfasts and Waffle Wednesdays
- Recognition for team achievements and strong performance
What You'll Be Doing
- Provide hands-on coaching and mentorship to HVAC Service Technicians
- Assist junior technicians with diagnostics, troubleshooting, and technical development
- Support ongoing training initiatives for both new and experienced team members
- Serve as a technical resource for field staff during service calls
- Help maintain high standards for customer service, workmanship, and efficiency
- Collaborate with leadership to improve technician performance and department operations
- Ride along with technicians as needed to provide coaching and support
- Promote a positive, accountable, and team-focused work environment
Qualifications
- 5 years of residential HVAC service experience
- EPA Certification required
- Previous leadership, training, or supervisory experience preferred
- Strong electrical and mechanical troubleshooting abilities
- Ability to diagnose and resolve advanced HVAC system issues
- Excellent communication, coaching, and leadership skills
- Strong customer service mindset and professionalism
- Valid driver's license with insurable driving record
- Dependable, organized, and team-oriented approach
Physical & Schedule Requirements
- Ability to lift up to 100 lbs with assistance
- Comfortable working on ladders and in varying job site conditions
- Strong understanding of job site safety and proper tool usage
- Flexibility to assist during occasional evenings or weekends when needed
Who We're Looking For
We're looking for a leader who leads by example - someone respected for both their technical knowledge and their ability to support and develop others. If you enjoy helping technicians succeed while still staying connected to the field, this is an opportunity to make a real impact with a company that values long-term growth and strong team culture.
Salary : $35 - $40