What are the responsibilities and job description for the Receptionist/Service Coordinator position at St Vincent de Paul?
St. Vincent de Paul North Idaho started in Coeur d’Alene (1946) with an original mission to serve the poor and homeless in our community. Today, St. Vinny’s has grown to become one of the region’s largest homeless and social service agency.
If you’re passionate about improving the lives of those in our community, then this is the place for you. The talented individuals who make up our dedicated and compassionate team bring unique expertise and experience to the organization. Though everyone serves a different role, each associate is committed to helping service people in need in North Idaho.
We offer excellent benefits: medical (employer paid), dental, 401K matching, paid holidays, PTO and more!
Receptionist/Services Coordinator
SUMMARY: Our HELP Center Coordinator welcomes visitors by greeting them in person or by phone, answers inquiries, and directs visitors and callers to the appropriate department. The coordinator also maintains building security by following procedures for building access, as well as monitoring the security camera and intercom.
DESCRIPTION: Duties include (but are not limited to) the following:
- Answer, transfer, and direct calls from a multi-line phone system
- Check in clients, customers, and volunteers to ensure they are directed to appropriate department and/or services
- Manage and update visitor tracking software
- Work with case managers and other HELP Center department heads to screen visitors, schedule appointments, and assist as otherwise directed
- Assist with walk-in donations, and provide customer receipts
- Manage food donation and personal care item storage and distribution
- Manage distribution of mail and deliveries (including payee checks, client mail)
- Assist clients with the community computers
- Keep Help Center area maintained (organize and sanitize client seating area), along with maintaining employee breakroom (coffee, refrigerator, supplies)
QUALIFICATIONS:
- High School diploma or equivalent
- 1-2 years’ experience (preferred)
- Computer literate with working knowledge of Microsoft Office (Excel, Word, Power Point)
- Knowledgeable on office procedures and equipment
- Professional appearance and demeanor
- Able to work independently
- Positive, customer-oriented attitude and team player
Job Type: Full-time
Pay: $16.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $16