What are the responsibilities and job description for the Property Associate (Appointment Setter) position at St Trinity | Liviti?
St Trinity Property Group is a leading player in the Australian property market, with over 10 years of success in building, developing, marketing, and selling off-the-plan apartments across the country. We are a diversified property group that is dedicated to delivering exceptional results for our clients and investors.
As an Appointment Setter in our call centre, you will be part of a team of young energetic associates who play a vital role in the success of our business by contacting our potential clients, following up on inquiries, and scheduling appointments for our sales consultants.
Key Responsibilities:
- Outbound calls to marketing qualified leads from the companies CRM Database
- Genuinely understand our customers to identify their interests, needs and motivations to purchase a property
- Familiarising yourself with essential details of our projects, products, procedures, policies, and services
- Fielding basic questions and concerns about the products and services
- Provide property advice, knowledge and guidance to consumers to help them navigate the Australian property market
- Scheduling consultations between the prospective client and a Sales Consultant
- Keeping a detailed log of calls and notes in our CRM
Requirements
- Passionate about the Australian Property market
- Proven work experience as an Appointment Setter or similar role
- Top-notch verbal, written and interpersonal skills
- Outstanding listening skills and attention to detail
- Excellent phone etiquette
- A professional and courteous disposition
- Persuasive and results-oriented
This is an exciting opportunity to be a part of a dynamic and fast-paced industry and have a real impact on the success of our company. If you are an ambitious and motivated individual with a passion for real estate and lead generation, we encourage you to apply.
Benefits
- Clearly defined career progression
- Competitive uncapped commission
- Great collaborative team environment
- Training, coaching and mentoring
- Lifelong knowledge of the property industry
- Guidance and support to purchase a property
- Fully stocked drinks fridge, pool table & lunch time table tennis tournament