Security Site Supervisor

Security Site Supervisor

Location: Zanesville, OH

Schedule: Monday-Friday 8am-4pm / Must be available on-call 24 hours a day in case of emergencies
Pay: $19.38 per hour

Requirements:
2 years security supervisor experience

Distribution center supervisor experience
Valid driver's license with a clean driving record

Primary Purpose and Function

The Site Supervisor will assist with the day-to-day operational and administrative activities onsite to ensure the account is operating with maximum efficiency.

Responsibilities

• Comply with company Code of Conduct, Policies, Procedures, and Safety Protocols and assure compliance of each by all field assigned subordinates.
• Inspect field assigned personnel to ensure Handbook Policies and Post Orders are followed.
• Inspect worksites for safety hazards and risk to security staff.
• Investigate and complete reports related to incidents and/or accidents.
• Deliver new-hire orientation, training, and on-going educational developmental programs.
• Aid in the retention of field personnel while ensuring that each staff member is treated with dignity and respect.
• Coach employees and administer disciplinary actions, as necessary at the direction of Branch Management.
• Stand post when a suitable security officer cannot be scheduled due to call offs, no-call, no-show, vacations, holidays, etc., but never to exceed more than fifty percent (50%) of time in any given workweek.
• Respond to any/all communications regarding call-off or no-show in accordance with Company policy.
• Prepare, discuss, and implement disciplinary notices and corrective actions.
• Participate in recruiting, interviewing, and hiring of potential security officers.
• Conduct and/or assist with new hire on-boarding, training and deployment of personnel.
• Evaluate service quality, inspect posts, and initiate corrective action in a timely manner.
• Participate in security officer performance reviews. Make recommendations for placement of personnel.
• Meet with operations management for status updates and to address actual or potential problems; provide support during client start-ups; provide input to security planning, assessments and surveys; review post orders and communicate requirements and changes to affected personnel.
• Maintain a positive, professional environment in full compliance with applicable laws, rules, regulations, policies, and procedures.
• Ensure that subordinate staff members and field assigned personnel understand and comply with applicable laws, rules, regulations, policies, and procedures.
• Perform tasks and/or additional duties as required or requested by Company.

Education and Experience
High School graduate (some college education is preferred).

• Minimum of 1 years of security experience is required.
• Demonstrated skills in web searching and use of Excel and Word programs.
• Strong organizational and interpersonal skills preferred.
• Ability to multi-task in a fast-paced environment.

Key Performance Criteria

• Ability to supervise security officers to ensure excellence in service delivery.
• Ability to observe, report, and correct performance issues with subordinate security officers.
• Ability to timely and accurately complete daily paperwork and requisite reporting.
• Ability to demonstrate good judgment and common sense.
• Ability to follow directions and directives from supervisors.
• Ability to present a friendly and professional demeanor in the delivery of quality customer service.

Required Certifications / Licenses

• Valid driver’s license.
• Current or capable of acquiring applicable automobile insurance.
• Current or capable of acquiring a Guard Card/Certification/License/Permit as may be required by jurisdictional law.
• Successful completion of a Criminal and Motor Vehicle background check.