What are the responsibilities and job description for the Administrative Assistant & Office Manager – Enrollment Management position at St. Mark's School?
Job Description
St. Mark’s School seeks a dynamic, highly organized, and collaborative Administrative Assistant & Office Manager to support the Assistant Head of School for Enrollment and oversee the daily operational, administrative, and hospitality functions of the Admission & Enrollment Office.
The ideal candidate will combine high-level administrative foresight with exceptional hospitality, ensuring smooth daily calendar and workflow execution for executive leadership while creating a welcoming, professional, and seamless environment for visiting prospective families, student tour guides, and campus partners. Additionally, this position will oversee and manage details of events, travel, presentations, etc.
Key Responsibilities
Support to the Assistant Head of School for Enrollment
- Calendar & Priority Management: Proactively manage and optimize the Assistant Head’s calendar and meeting preparation.
- Communication & Briefing: Draft, proofread, and prepare reports, presentations, and meeting agendas for internal and external audiences.
- Travel & Expense Coordination: Handle domestic and international travel arrangements, itinerary details, and expense report processing for enrollment leadership and travel team members.
Office Management & Enrollment Operations
- Hospitality: Assist/oversee the day-to-day presentation and climate of the Admissions office, ensuring a warm, inclusive, and professional atmosphere for prospective students, families, consultants, and campus visitors.
- Daily Office Operations: Manage office inventory, supply ordering, budget tracking/invoicing processing, etc. (printing/collateral stock, coffee/refreshments).
- Admissions Workflow Support: Serve as a key operational contact within the admissions database, assisting with visitor check-ins, record maintenance, and processing prospective family inquiries and emails.
- Event Coordination: In collaboration with the Admissions team, coordinate logistics for key enrollment events, including Open Houses, Revisit Days, campus tours, off-campus receptions, etc.
- Student Ambassador & Tour Guide Assistance: Assist in scheduling, tracking, and coordinating student tour guides and parent volunteers for campus visits and special events.
Qualifications & Competencies
- Experience: Administrative support or office management experience, preferably in an independent school, higher education, or customer-centric non-profit environment.
- Technical Skills: High proficiency with Google Workspace and Microsoft Office Suite (Word, Excel, PowerPoint). Experience with enrollment/admissions CRM databases and travel/expense software is strongly preferred.
- Interpersonal & Communication Skills: Outstanding written, verbal, and listening skills. Ability to interact with diverse populations—including prospective families, alumni, trustees, faculty, and students—with warmth, discretion, and diplomatic tact.
- Organizational Mastery: Exceptional attention to detail, time management, and the ability to multitask in a fast-paced, high-volume seasonal environment.
- Discretion: Absolute integrity and commitment to maintaining strict confidentiality regarding sensitive student, financial aid, and personnel records.
About St. Mark’s School
St. Mark's School is a coed boarding high school with approximately 375 students located 22 miles west of Boston and 12 miles east of Worcester. Founded in 1865 as an intentionally small residential community, St. Mark’s prepares students for lives of purpose, courage, and integrity. We cultivate sound judgment through intellectual and spiritual curiosity within a global community that knows and values each student.
St. Mark's School provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, gender, age, sex, sexual orientation, disability or genetics, and any other characteristic or status protected by law.
Pay: $24.00 - $28.00 per hour
Benefits:
- 403(b)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
Work Location: In person
Salary : $24 - $28