Clinical Quality Improvement Manager - 155635

General Information

Description & Requirements

At St. Luke’s, we pride ourselves on fostering a workplace culture that values diversity, promotes collaboration, and prioritizes employee well-being. Our commitment to excellence in patient care extends to creating an environment where our team can thrive both personally and professionally. With opportunities for growth, competitive benefits, and a supportive community of colleagues, St. Luke’s is truly a great place to work.

The Clinical Quality Improvement Manager plays a pivotal role in identifying opportunities and developing strategies to measurably improve patient outcomes and support value-based care for the health system. This role supports the execution of the system quality and safety strategy by leading the design and execution of multi-site, system quality improvement initiatives and system learning collaboratives.

What You Can Expect:

• Lead the design and execution of assigned[DK1.1] system quality improvement initiatives and projects through detailed project workplans and communication plans, managing dependencies and driving timely completion of deliverables across the system.
• Support the success of system initiatives through the development of change packages such as system standard toolkits, facilitation of learning collaboratives and improvement workshops, and design and execution of educational content.
• Continuously learn and apply St. Luke’s improvement and management methods adapted from evidence-based process improvement approaches (e.g. Lean Six Sigma, Toyota Production System) and aligned with the discipline of project management to test, scale, and sustain interventions.
• Serve as a trusted improvement advisor and coach for assigned initiatives while building strong, collaborative relationships with stakeholders, including area quality teams, to align and sustain efforts.
• Partners with system and local stakeholders in prioritization decisions and guides area quality teams in the testing and scaling of interventions to sustain results across diverse clinical environments.
• Inform and refine the development of process, outcome, balance, and structural (gap analyses) measures aligned with program objectives and national standards.
• Enable action through insight by analyzing qualitative and quantitative data, communicating recommendations, and presenting results in formats that support teams and executive decision making.
• Stay up to date on emerging trends, tools, and evidence in health care quality and performance measurement, bringing forward actionable insights that inform system prioritization and initiative design.
• Prepares and submits timely progress reports on system initiatives and projects to stakeholders, cross-functional governance committees, and the Board.
• Support other system needs as assigned (e.g. emergency management system safety officer role, regulatory survey and corrective action support).

Qualifications:

• Education: Bachelor's degree
• Experience: Five (5) years' relevant experience

What's In It For You

At St. Luke’s, caring for people in the communities we serve is our mission – and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as: on-site massages, on-site counseling via our Employee Assistance Program, access to the Personify Health Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals.

St. Luke’s is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.

*Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.