Data & Performance Accountability Specialist

General Statement of Duties

The primary focus is the performance level of designing, developing, implementing, and maintaining information technology (IT) systems that integrate strategic management of program services

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Monitoring to assist with the overall performance of the local area
• Analyze participant data from contractors, correct errors, provide technical assistance, and assist in the development of best practices for full MIS implementation
• Audits all systems to ensure effectiveness, efficiency, and consistency throughout the WIOA program
• Coordinates data analysis to ensure compliance with all local, state, and federal requirements and policies
• Runs reports and verification checks on participant data to ensure accuracy of information and completeness of files
• Maintains an atmosphere that protects the privacy of confidential information pertaining to participant records
• Collaborates with staff
• Prepares reports on enrollment performance measures outcomes for Adult, Dislocated Worker, and Youth Programs on a scheduled basis and special reports as requested
• Analyzes performance reports and communicates any performance discrepancies with the Operations Director
• Assists leadership team in developing and implementing plans to address technology needs, including an evaluation of hardware and software management of information related to program services
• Assists with the implementation of staff development in technology and information technology and information management; makes presentations as needed
• Adheres to applicable federal, state, and local laws, policies, and regulations
• Manages MIS and IT ticketing system
• Helps evaluate and identify problems with staff technology to provide either solutions or contact with support staff
• Collect and compile labor market & employer surveys
• Act as the liaison to the Occupational Forecasting Committee
• Maintain a high level of confidentiality and professionalism
• Perform other duties as assigned

Other Requirements: Must have proof of car insurance and access to personal transportation.

SKILLS/ABILITIES:

• Thorough knowledge of operational systems and management principles
• Demonstrated ability to establish and maintain effective relationships
• Personal computer literacy, including effective use of the Internet
• Proficient verbal communication skills and the ability to manage conflicts in a civil, professional, and courteous manner
• Ability to demonstrate flexibility in the performance of various job functions
• Ability to meet and/or exceed set goals and objectives
• Excellent interpersonal skills, time management, customer service, organizational skills, and communication skills, both oral and written
• All applicants must be able to work occasional overtime and weekend hours

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, and listen. The employee is occasionally required to walk; use hands and fingers to feel, handle, or operate objects or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 30 pounds. This may require significant standing, stooping, and light lifting when inventorying items, and may involve sitting for extended periods when placing orders or recording data.

QUALIFICATION:

• Three (3) years of related experience
• High proficiency in Microsoft Office (Word, Excel, and Outlook) with the ability to learn and efficiently utilize various case management software programs
• Bachelor’s Degree preferred

Pay: $50,000.00 - $52,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person

Salary : $50,000 - $52,000