What are the responsibilities and job description for the Equipment Sales Person position at ST JOSEPH TRACTOR INC?
Who is Skyview Equipment?
Skyview Equipment operates two retail dealerships in St Joseph, Mo, & Hiawatha, Ks, We also have Mainero USA, an ag equipment distribution company at the Hiawatha location. New Holland ag & construction equipment are our flagship manufacturers for the dealerships. We also have other popular brands like Kinze, Dalton, Bush Hog, Schulte, J&M, Mainero, HoneyBee, Bad Boy, Scag & Gravely. We are a local, family owned business. Jarrod & Jennifer Whitson live just outside St Joseph, Mo on the family farm. They work in the dealerships daily so you have direct communication with the owners anytime.
The Equipment Salesperson sells Whole goods to agricultural, construction, and consumer customers. He / she achieves targeted and agreed upon sales goals by customer acquisition, development, and retention. Excellent customer service and follow through on commitments is required, as well as working with other departments (Parts, Service, Corporate) to give the customer a seamless, coordinated experience.
Description:
• Achieves or exceeds all defined sales performance objectives (revenue, margin, turnover).
• Follow up on leads and referrals promptly and effectively. Spend majority of time with customers, in the office or in the field as appropriate. Have specific targets and processes for customer acquisition, development, and retention, possibly including focus on specific geographic territories. Conduct professional sales presentations, including equipment demos, ensuring the customer has accurate and pertinent information for their needs. Ensures excellent aftersales experience with delivery and initial experience.
• Ensures all paperwork is completed in a timely, accurate, and professional manner. This would include trade appraisals / descriptions, contracts, warranties, and wholegoods sales tickets. Pictures of equipment must be timely with high quality for internet postings. Assist other sales people with trade valuations and product information. Be technically proficient on all sales tools, both the internal information systems, as well as vendor sites for information.
• Ensures high level of customer satisfaction as measured by customer surveys and ongoing customer contact. Take effective action to resolve any customer issues that occur. Ensure all commitments made to customers are satisfied including requests for information, delivery of product or anything committed for another employee to execute (i.e. parts, service).
• Ensures good communication within both dealership locations / employees.
• Ensure a clean office, clean desk, and clean company vehicle. Assist the Store Manager and other employees in keeping a clean and safe facility. Assist with literature racks and showroom displays as needed.
• Continuously learns and applies new skills, strategies, and techniques. Develops and maintains a high level of product, market, and industry knowledge, including both equipment and precision farming. Work with supervisor to have an ongoing development plan including both instructor-led and web-based training opportunities.
• Assist with store-led marketing activities, events, and promotions as needed. Maintain a professional and contributory status in the community.